Deepsense Digital | Social Media Manager/Key Account Manager
1 week ago
Company Description
Deepsense Digital is an award-winning business-centric digital and technology agency founded in 2016, offering disruptive marketing solutions for businesses and brands. The agency focuses on digital marketing and technology services, including social media management, content creation, video production, app and website development, and ERP implementation. The team embraces curiosity and collaboration to challenge the ordinary and strive for the extraordinary.
Role Description
This is a full-time on-site role as a Key Account Manager at Deepsense Digital in Chennai. As a Key Account Manager, you will be responsible for analytical tasks, account management, business planning, customer service, and managing key accounts on a day-to-day basis.
- Client Management: Develop and maintain strong client relationships, handle client inquiries promptly, and ensure their needs are met with high standards.
- Campaign Management: Oversee campaign planning, execution, and performance tracking, coordinating with internal teams to ensure timely and quality delivery.
- Project Coordination: Serve as the main point of contact between clients and internal teams, ensuring clear communication and alignment on objectives and timelines.
- Strategic Planning: Work alongside the strategy team to identify opportunities to enhance campaign effectiveness and propose creative solutions.
- Reporting: Prepare and deliver regular updates, reports, and insights on campaign performance to clients, while actively seeking feedback to drive improvement.
Qualifications
- Analytical Skills and Business Planning
- Account Management and Key Accounts
- Customer Service
- Excellent communication and interpersonal skills
- Ability to build and maintain strong client relationships
- Experience in digital marketing or technology industry
- Bachelor’s degree in Business Administration, Marketing, or related field
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