E-Commerce Automotive Parts Support Specialist
24 hours ago
Job OverviewWe are seeking a skilled professional to join our team as an E-Commerce Automotive Spare Parts Customer Service Representative.The successful candidate will be responsible for delivering exceptional customer experiences, managing daily customer requests, and ensuring customer satisfaction through prompt complaint resolution.Manage daily customer requests through a shared mailbox and provide support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries promptly.Conduct product sales and process returns and related requests.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.Maintain records of customer interactions, comments, and complaints.Provide feedback to management regarding customer issues, concerns, and emerging trends.Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.Develop and document knowledge into useful content.Continuously enhance knowledge of products and services.Achieve or surpass performance targets.Participate in training and development programs to enhance customer service skills and knowledge.Requirements and Skills:Demonstrated experience in customer service.Automotive repair, parts, and component knowledge (required).Technical or engineering experience.Proficiency in English.Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.Ability to multitask, prioritize tasks, and manage time efficiently.Maintain a positive, empathetic, and professional demeanor with customers.Customer-centered approach with adaptability to various customer personalities.Teamwork skills for working with team members and other departments.Ability to work remotely in shifts aligned with market operational hours.Digital literacy.Willingness to achieve goals and pursue self-improvement.Capability to perform effectively under pressure.Ability to work North American working hours.
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E -commerce Specialist
1 week ago
Erode, Tamil Nadu, , India Boom Hr Solution Full time ₹ 2,50,000 - ₹ 3,50,000 per yearNeed for E -commerce Specialist for our FMCG Industry Position: E -commerce Specialist – Male Qualification : Any degree Experience: 3+ years Salary: Rs. 25,000 to 35,000/ - (Based on Exp) Languages known: English, Tamil, Hindi (Not mandatory) Work Location : Erode Contact No: Key Responsibilities: • Manage end -to -end operations of e...
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Automotive Customer Experience Specialist
3 days ago
erode, India beBeeCustomer Full time**Automotive Customer Service Representative Job Overview:**The successful candidate will manage daily customer interactions, provide member support across multiple channels, and ensure customer satisfaction by addressing complaints and inquiries promptly.Key Responsibilities:Manage a shared mailbox to address customer requests and concerns in an efficient...
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Customer Support Executive – E-commerce
2 weeks ago
Erode, India Claymango Full timeLocation: Malviya Nagar, New DelhiJob Type: Full-TimeAbout UsClaymango is an innovative online marketplace connecting designers and design enthusiasts. We specialize in handmade, home decor, fashion, and unique design products, catering to the Indian market. Our mission is to redefine design and build a community that resonates with creativity.Role...
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Customer Support Executive – E-commerce
2 weeks ago
Erode, India Claymango Full timeLocation: Malviya Nagar, New DelhiJob Type: Full-TimeAbout UsClaymango is an innovative online marketplace connecting designers and design enthusiasts. We specialize in handmade, home decor, fashion, and unique design products, catering to the Indian market. Our mission is to redefine design and build a community that resonates with creativity.Role...
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Technical E-commerce Project Lead
5 days ago
erode, India beBeeProject Full timeE-commerce Project Manager RoleJob DescriptionWe seek an experienced E-commerce Project Manager to lead the full lifecycle of BigCommerce and Shopify projects. The ideal candidate will have a strong understanding of platform architecture, APIs, customizations, and integrations.Key ResponsibilitiesManage project requirements gathering, sprint planning,...
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Automotive Parts Customer Liaison
5 days ago
erode, India beBeeCustomerService Full timeJob TitleCustomer Service RepresentativeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for managing daily customer requests, ensuring customer satisfaction, and providing excellent service.This is an exciting opportunity to work in a dynamic...
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E-commerce Amazon Ads Specialist
3 days ago
erode, India beBeeCampaign Full timeAmazon Ads Campaign ManagerWe are seeking a skilled Amazon Ads campaign manager to join our team and drive growth through data-driven campaigns.This role involves managing advertising strategy and execution across multiple e-commerce brands, designing, launching, and optimizing campaigns to ensure top performance and return on investment.Perform daily...
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E-Commerce Product Sourcing Specialist
5 days ago
erode, India beBeeProductSourcing Full timeWe are a leading e-commerce business focused on expanding our product portfolio through Amazon FBA. Our mission is to identify and source high-quality products in consumer electronics, home goods, fitness accessories, and pet supplies.Job Summary:Conduct thorough product research to discover profitable items for Amazon FBA using industry-leading tools like...
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Ppc specialist
2 weeks ago
Erode, India Zada Zada Agency Full timeAbout Us ZADA ZADA is an agency focused on ecommerce brands. We are passionate about driving measurable results and helping our e-commerce clients succeed. We are looking for a data-driven and creative PPC Specialist to join our growing team. The Role We are seeking a results-oriented PPC Specialist to develop, manage, and optimize our paid advertising...
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Senior Image Specialist
3 days ago
erode, India beBeeRetoucher Full timeJob Overview:A detail-oriented image specialist is needed to oversee quality assurance and manage project workflows. Proficiency in English is essential for effective communication with global clients and regional team members.Key Responsibilities:Perform high-quality retouching on e-commerce, fashion, and lifestyle imagesReview and QA final images before...
