Senior Operations Specialist

4 weeks ago

lucknow, India TLI Resource Consulting Full time

Note: This is an ON-SITE opportunity for a reputed group in Kuwait. This is NOT a remote role. Also, please DO NOT apply for this job if you are currently working in Kuwait or have worked in Kuwait before. This job is an on-site role in Kuwait for shortlisted candidates in India.


Company Overview:


Our client is a well-established and diverse group in Kuwait, with operations spanning across education, media, construction and contracting, hospitality, and logistics. Their commitment to excellence and innovation has positioned them as leaders in their industries.


Job Description:


The primary role of the Senior Operations Specialist is to support the Operations Manager in achieving efficiency and excellence in IUK operations. You will be responsible for key areas of operations involving Health, Safety, & Security, as well as management of Retail Vendors, Campus Store, Campus Clinic, and other areas as required.  


Key Responsibilities:


  • Act as liaison - under the direction of the Operations manager - with various departments to ensure operational efficiency and to oversee the smooth running of day-to day campus operations.
  • Ensure the implementation and monitoring of policies, procedures and protocols for the Operations Department.
  • Support in developing the operations protocols, procedures, service standards and risk assessments.
  • Provide oversight in the management of Operations functionalities related to:

Health, Safety and Security Standards.

Campus clinic

Campus store

Procurement & Purchase

Inventory

Hospitality/ Event Management

  • Receive and compile reports from the various functions for the operations manager to proactively avoid issues and efficiently manage risks.
  • Monitor the execution and maintenance of third party contracts including retail and Food & Beverages vendors.
  • Assist with organizing campus events.
  • Manage all hospitality tasks including those for oversees visitors/consultants.
  • Prepare and provide different periodical reports (weekly, and monthly) or as required by management.
  • Conduct audits on various departments, ensuring the tasks/projects are completed correctly and within the timeline. Submit reports for areas of improvement.
  • Maintain all records accurately on the Shared Drive. Ensure various departments are consistently maintaining the Drives, as needed.
  • Other tasks as assigned.


Availability & Nature of Work

  • Available to work before or after the official hours to follow-up certain tasks.
  • Available to work on weekends, as and when need arises.


Department: Operations


Reporting Relationship:

  • Operations Manager
  • VP for Admin & Finance


Qualifications:


Education

  • Minimum of bachelor’s degree in business administration or related field.
  • Professional Certificates are an added value


Experience

Minimum 10 years of experience, out of which 5 years working in Higher Education in positions such as operations or process development and similar areas with a heavy reliance on documentation, workflow, and reporting.


Technical Skills

  • Operations Management
  • ERP Systems.
  • Proficiency in Microsoft Office and data management software.


Behavioral Skills

  • Strong Interpersonal Skills
  • Strong Oral & written Communication Skills
  • People management skills
  • Time management skills
  • Problem-solving skills


Why Apply?


  • Be part of a leading and innovative group with a strong presence in Kuwait.
  • Opportunity to work closely with the executive team and contribute to strategic decision-making.
  • Competitive salary and benefits package.
  • A dynamic and supportive work environment that encourages growth and development.

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