HCLTech Mega Walk-In Drive – OTC Account Activation

3 days ago

tamil nadu, India HCLTech Full time

🚀 HCLTech Mega Walk-In Drive – OTC Account Activation & Setup | 3-7 Yrs Exp | Chennai 🚀


We are hiring experienced professionals for the role of at OTC Account Activation & Setup HCLTech


📍 Interview Location:

HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119




🗓️ Interview Date: 18th to 20th Aug 2025

⏰ Interview Time: 10:00 AM – 3:00 PM

📌 Work Location: Chennai

🧑 💼 HR SPOC: Harish. K

📈 Experience Required: 3 -7 Years (only eligible)


Shift : US Shift


Notice Period: Immediate Joiners


  • Carry a copy of your updated resume.
  • Bring a valid government ID proof (Aadhaar/PAN/Driving License).
  • Arrive at the venue between 10:00 AM to 3:30 PM for registration.

Account Activation

• Review and approve standard account setup requests.

• Coordinate with compliance and finance teams for KYC checks.

• Monitor SLAs for account creation and updates.

• Resolve discrepancies in submitted account data.

• Support internal audits by providing account documentation.

• Train new joiners on account setup procedures.

• Generate reports on account creation volumes and turnaround times.

• Assist in implementing minor process improvements

• Team Management: Ability to assign tasks, monitor workloads, and support team performance.

• Escalation Handling: Resolve complex or high-risk account setup issues.

• Root Cause Analysis: Investigate recurring errors and implement corrective actions.

• Policy Enforcement: Ensure adherence to data governance and compliance standards.

• Cross-Functional Collaboration: Work with IT, finance, and compliance teams.

• SOP Maintenance: Update and enforce standard operating procedures.

• Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.


Account Activation – credit review

• Oversee end-to-end setup and activation of Credit cards and linked accounts using Credit Card systems.

• Able to navigate and validate customer related information in Credit Card system and customer provided documents.

• Collaborate with internal teams (Compliance, IT, Customer Service, Risk, Credit) to ensure smooth onboarding and card activation.

• Ensure adherence to regulatory standards including KYC, Credit Scores, and PCI-DSS during onboarding and account setup.

• Monitor and report on key performance indicators (KPIs) such as setup turnaround time, error rates, and customer satisfaction.

• Troubleshoot and resolve issues related to card setup, SAP integration, and account configuration.

• Participate in system upgrades, UAT testing, and process improvement initiatives.

• Maintain documentation for procedures, workflows, and compliance audits.

• Knowledge of working in SAP Customer Master Data module

• Experience with Credit Card similar card systems.

• Bachelor’s degree in Finance, Business Administration, or experience in related field.

• 2+ years of hands-on experience in SAP (FI, CRM, FSCM).

• Strong understanding of card services, account setup workflows, and financial operations.

• Familiarity with compliance frameworks.

• Proficient in SAP reporting tools, MS Excel, and workflow automation platforms.

• Excellent communication, analytical, and stakeholder management skills.

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