Senior Performance Improvement Specialist

6 days ago

Koṭa, India beBeeProcessExcellence Full time

Process Excellence Manager Job DescriptionWe are seeking an experienced Process Excellence Manager to join our team.This role is responsible for facilitating process improvement activities and quality scores using Lean Six Sigma methodologies.Facilitate process improvement initiatives to drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction.Lead a small team of analysts for various projects, working closely with senior managers, process owners, SMEs to define goals for improvement.Monitor projects throughout the entire process ensuring timely and successful completion, provide regular project updates and present data to the Leadership group.Required Skills and QualificationsBachelor's degree required; Masters/MBA preferred.Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred.Self-driven & dynamic leader with 8+ years' experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry.Solid skills in data collection, aptitude for math and statistical concepts, proficiency in statistical software and MS Office tools.As a Process Excellence Manager, you will be responsible for driving process improvements, leading teams, and collaborating with stakeholders. If you have a strong background in Lean Six Sigma, excellent leadership skills, and experience in project management, we encourage you to apply for this exciting opportunity.

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