Inside Sales Assistant
3 weeks ago
Roles and Responsibilities:
The job encompasses but is not limited to the following Roles and Responsibilities:
- Provide backend support to Sales Engineers/Managers for entire order cycle (Inception to closure).
- Maintenance of database in CRM, Focus, other portals; if any.
- Facilitate and complete order processing activity.
- Provide quick, precise responses to all sales inquiries associated with special applications, systems and pricing. Provides pricing and delivery information
- Procures and maintains inventory. Monitors to ensure proper inventory turns
- Prospects for new sales opportunities. Generates leads via outbound calling and e-mails.
- Assist in all the presales activities, which includes billing, shipping, GST etc.
- Resolution of pricing discrepancies for the products in sync with production and sales team.
- Helping with bids for new contracts and supporting buying activities.
- Performs follow-up to ensure timely shipment of materials and customer satisfaction. Document and coordinating in of High Sea sales and C forms.
- Follow up for any outstanding payment and submitting the reports as per deadlines.
- MIS report preparation for various segments as per set timelines.
- Promote and market products by participating in sales exhibitions etc.
**Any other responsibility as per discretion of management
Technical
Ability to communicate well at all levels in English.
Proficient in SAP SD Module.
Competent in the use of computer software such as CRM, Word, Microsoft Office etc.
Project management skills
Behavioral
Excellent interpersonal and communication skills
Adept in Customer interfacing skills, able to establish relations with the Internal and external stakeholders.
Strong organizational skills
Flexible and strong team player
Highly motivated and driven individual.
Problem solving
Customer focused
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