Customer Service Advocate

5 days ago


belgaum, India beBeeCustomer Full time

Job SummaryWe are seeking a highly skilled and dedicated Customer Service Advocate to provide exceptional support to our clients.This role involves handling customer inquiries via multiple channels, including email, chat, and phone. The ideal candidate will possess excellent communication skills, be able to multitask in a fast-paced environment, and maintain accurate records of customer interactions.Resolve customer complaints and issues promptly and professionally.Collaborate with internal teams to ensure seamless customer service.Identify opportunities for process improvement and suggest enhancements to increase customer satisfaction.Proven experience in customer service or a related field.Strong written and verbal communication skills.Ability to work effectively in a team environment.Problem-solving skills to handle complex customer concerns.A competitive salary and bonus structure.



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