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Vice President

2 months ago


gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President, LDT (Insurance)

The LDT team drives the transformation agenda for G and its clients by leading the interplay of Data Analytics, Digital, and Lean Six Sigma. We fuse Lean and Six Sigma to optimize processes, bring end-to-end process linkage, reimagine businesses with digital solutions and predict problems before they occur by embedding Analytics into operations. You would also lead the charge to infusing Generative AI into our Operations which we run for our clients.

In this role you will hold end to end accountability of several critical programs/ clients and will oversee outcomes on the digital disruption that are to be achieved.

All parts of the operating ecosystem need to be orchestrated into a well-oiled machine to meet the program success criteria, with respect to business outcomes and booking targets.

Responsibilities

Lead and Deliver Transformational Outcomes: Drive client transformation initiatives by integrating data, technology, and emerging technologies to create significant value.

Strategic Roadmap Development: Design and implement a comprehensive strategy to embed analytics and digital capabilities across the Insurance span, enhancing overall performance.

Collaborate for Modernization: Work closely with global operations teams to identify opportunities for operational modernization and execute innovative solutions.

Solution Design and Architecture: Create and implement scalable digital solutions that enhance operational efficiency and seamlessly integrate new digital assets into existing systems.

Champion Digital Solutions: Advocate for digital solutions and collaborate with delivery teams to ensure successful implementation, reinforcing the overall value proposition.

Provide Thought Leadership: Lead diverse projects, including consulting, assessment, and analytics initiatives, offering expert guidance throughout.

Lead Cross-Functional Teams: Manage cross-functional teams in executing analytics and digital projects, overseeing milestones, resource allocation, and project progress.

Stay Industry-Informed: Keep abreast of industry trends and emerging technologies in analytics and digital transformation, providing strategic insights and guidance.

Drive Organizational Change: Promote the adoption of analytics and digital capabilities within the aligned span / unit, supporting change management efforts and training initiatives.

Expand Digital Offerings: Partner with existing Operations teams to enhance and extend digital and analytics solutions for both current customers and prospects

Qualifications we seek in you

Minimum Qualifications / Skills

Educational Background: A postgraduate degree or MBA from a leading institution.

Industry Knowledge: Deep understanding of transformation trends in Financial Services, preferably in Insurance verticals.

Proven Experience (Leadership in Digital Transformation): Proven experience in leading large-scale digital transformation programs that integrate technology, business strategy, data, and emerging technologies.

Strategic and Technical Expertise: Significant role in strategy development and execution, with expertise in digital technologies such as cloud computing, data analytics, artificial intelligence (AI / Gen AI), and automation.

Leadership and Interpersonal Skills: Outstanding leadership and interpersonal skills, with a track record of successfully engaging clients and stakeholders across the organization. Proven success in managing cross-functional teams and driving change in complex environments.