L2 Support Engineer
3 days ago
About the RoleWe are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 YearsShift Requirement: Willing to work in rotational shifts, including night shift (IST) ResponsibilitiesTake full ownership of customer-reported issues and drive them to complete resolution.Provide 24x7 support and actively participate in timely ticket resolution.Research, troubleshoot, and identify effective solutions for customer issues.Follow standard escalation procedures for unresolved issues to the appropriate internal teams.Deliver prompt, clear, and accurate communication and feedback to customers.Ensure proper documentation, tracking, and closure of all issues in the system.Prepare accurate and timely reports as required by the team or management.Adhere to defined SLAs based on issue severity and priority.Requirements2–4 years of experience working as an L2 Support Engineer or in a similar technical support role.Strong analytical, troubleshooting, and problem-solving abilities.Excellent client-facing skills and strong interpersonal communication.Ability to prioritise tasks effectively based on urgency and importance.Eagerness to learn and adapt to new tools, technologies, and processes.Good working knowledge of SQL and Linux environments.Strong critical thinking skills along with clear written and verbal communication.
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L2 Support Engineer
1 day ago
Bangalore, India TechTez Full timeAbout the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work...
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L2 Support Engineer
6 days ago
bangalore, India dentsu Full timeExperience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...
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Aws L2 Support Engineer
15 hours ago
Bangalore, Karnataka, India Procyon Technostructure Full timeThe revised role will be for an AWS L2 Support Engineer with Project Management This individual will not only handle day-to-day L2 support issues but also manage small to medium-sized projects related to our AWS infrastructure This includes planning tracking progress and coordinating with other teams Experience 6 to 8 years Notice Period Immediate to 20Days...
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Product Support Engineer
3 days ago
bangalore, India Signzy Full timeJob Title: Product Support Engineer( L2 ) About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+...
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L2 Support Engineer – IAM
6 days ago
bangalore, India Covenant HR Full timeJob Title: L2 Support Engineer – IAM & Active DirectoryExperience: 2 to 4 YearsLocation: Chennai / Bangalore / HyderabadJob Type: Direct HireWork Mode: HybridJob DescriptionWe are looking for a skilled and proactive L2 Support Engineer with strong experience in Identity and Access Management (IAM) and Active Directory (AD) operations. The ideal candidate...
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Product Support Engineer
1 week ago
bangalore, India Signzy Full timeJob Title: Product Support Engineer( L2 )About SignzySignzy is an AI-powered RPA platform designed for financial services. Our platform canautomate even the most complex workflows and decision-making processes into real-time APIs.Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over200+ APIs, Signzy serves 90+ financial...
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L2 Support
2 weeks ago
Bangalore North, Karnataka, , India Black & White Full time ₹ 5,04,000 - ₹ 7,20,000 per yearJob Title :L2 SupportQualification :Btech, B.EExperience :2 to 4 YearsMust Have Skills :L2 Support /L3 Support, SQL, SQL Query, ITIL, ITIL process, with Good Communication (Candidate must write the SQL query )Good to Have Skills :Understanding of the supply chain domain or any manufacturing domain.Roles and Responsibilities :Experience working with French or...
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Product Support Engineer
2 weeks ago
Bangalore Division, India Signzy Full timeJob Title: Product Support Engineer( L2 ) About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+...
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Product Support Engineer
4 days ago
bangalore district, India Signzy Full timeJob Title: Product Support Engineer( L2 ) About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+...
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L2 Engineer
4 weeks ago
bangalore, India SourceFuse Full timeSourceFuse Technologies hiring L2 Engineer - OSS Support with 5+ years of experience. Overview: We are seeking a highly motivated and experienced Open-Source Software (OSS) Support Engineer with a strong background in the Telecom domain to join our growing team. In this role, you will be responsible for providing technical support and guidance to our users...
