Expert Trading Platform Support Specialist

13 hours ago

bangalore, India beBeeTechnical Full time

Apex Support SpecialistAre you a skilled technical professional with experience in delivering high-quality support for trading platforms?This role involves providing hands-on support for the Apex platform, maintaining platform stability and service continuity, and analyzing business requirements to deliver technical solutions.As an Apex Support Specialist, you will be responsible for:Providing expert-level support for trading platforms, including resolving trader queries and ensuring system uptimeMaintaining platform stability and service continuity through proactive issue detection and resolutionAnalyzing business requirements and delivering technical solutions that meet business needsCollaborating with cross-functional teams to ensure seamless support and delivery of servicesThe ideal candidate will have:Proven technical support experience for Fixed Income desks in investment bankingHands-on experience with trading platforms, especially ApexStrong background in business analysis and functional testingProficiency in C++ (essential)Familiarity with derivatives, Repo, and SBL productsKnowledge of Windows, SQL, and FIX protocolExperience with STP solutions and trade flow processesUnderstanding of Linux environments and network infrastructure (TCP/IP, LAN)Bachelor's degree in Computer Science or related field (or equivalent experience)

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