Senior Software Engineer

Software Engineer - Duo Security

Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust Security solutions provider. Duo was built with cloud native technologies from the ground up and is a high scale SaaS-only solution running on AWS.

Our mission is simple: democratize security by making it easy and effective for everyone. We are transforming security from the ground up by solving the world’s most pressing geopolitical challenge — safe, secure information access through Zero Trust Security solutions. We use a human centric product design approach to reduce the complexity and create solutions that are simple to use.

Our work culture is defined by values of "Being kinder than necessary", "Learning together", "Engineering the business" and celebrating diversity of perspectives. A positive and intellectually cultivating environment for employees is the reason Cisco has won the "Best company to work for" three years in a row and earned us the title of "The most loved security company" given by our customers.

Our engineers at all levels lead projects and bring our teams along with them. We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship. We prioritize team success highest and tend to swarm on sprint work to meet our shared goals.

What You’ll Do...

* We invite you to join our growing SaaS Platform Engineering group to create the systems that are foundational in supporting our rapidly expanding global customer base. You will be a part of our global Duo Security engineering team within Cisco’s Security Business Group (SBG).

* Our team members get to work on various aspects of our service from the SaaS platform architecture to end-user facing features.

* The teams within the Platform Engineering group have three distinct focus areas:

* Duo Administration: Building the service and features that are used by end users to configure and deploy the Duo service to implement Zero Trust Security in their environment. This team is embarking on an exciting journey to completely redesign the administration experience for our customers on a new platform they are building.

* Customer Systems: Building systems for a global Cisco workforce for managing Duo customers, generating data flows to feed the business intelligence workflows, and improving the customer experience with e-commerce platforms through which they transact with Duo. This team is working on an exciting opportunity to create a product experience that will enable Managed Service Providers (MSPs) to scale up their customer base.

* Platform architecture: Creating application-level platform solutions like additional levels of security for integration of services based on Kafka and SQS, intelligent rate limiters for endpoints, and numerous services used by end users and other product teams to build out Zero Trust Security solutions.

* Collaborate with geographically distributed engineering leadership, product management and design teams to lead the design, implementation, and delivery of the product roadmap.

* You will lead and champion Agile software engineering practices, focusing on value delivery at cadence, continuous improvement with lean and systems thinking.

* You will be responsible for providing technical leadership, mentorship, professional development plans, performance, and rewards management for the team.

* You will be hiring and building a healthy, inclusive, high performing team with growth mindset.

Required Skills:

* Bachelor's degree (or above) in computer science or related field with 8+ years of overall software engineering experience.

* You are a result oriented and highly skilled leader.

* 3+ years of experience in leading and managing high performing teams.

* Experience in automated deployment pipelines and DevOps best practices.

* 5+ years of experience in system design, development, and delivery of highly scalable distributed multi-tenant SaaS products using AWS (preferred), Google Cloud or Microsoft Azure.

* You are highly skilled in Cloud Native Architecture, Microservices Architecture and Event Driven Architecture.

* 5+ years of experience working in Agile/Scrum environment and standard methodologies like TDD, Code Reviews and ownership of Automated tests to ensure quality.

* Strong fundamentals of data structures, algorithms, design patterns and async programming.

Nice to have:

* Experience in Security, Zero Trust etc. domains would be great.

* Experience in SaaS platform engineering including billing, onboarding experience, usage, monitoring etc. would be good to have.

* A proven understanding of security best-practices in web development.

* Experience of working and collaborating with geographically distributed teams.

3 Reasons why you should apply:

* You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.

* You work best within an empathetic team that is passionate about a common goal.

* You are happy when your end-users are happy and frustrated when they are frustrated.

If this role and the security field is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. If you have been an effective technical contributor to software projects and can show consistent examples of having led others, regardless of role or title, apply.

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a team with varied strengths of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, the nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.

Why Cisco Secure

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up

"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering

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