Salesforce Engineering Manager

5 days ago

bangalore, India System One Full time

Job Title: Salesforce Engineering Manager Location: India (Remote-Friendly) - NCR Preferred Department: IT Applications / CRM Engineering Reports To: Director, IT Applications Role Overview We are seeking a seasoned Salesforce Engineering Manager with architect-level expertise, strong people leadership, and a strategic mindset to drive innovation and business alignment. This role is pivotal in delivering scalable Salesforce solutions and fostering cross-functional collaboration in a remote-first environment. The ideal candidate is a decisive technical leader who thrives on solving complex problems and building trusted relationships across global teams. Key Responsibilities Technical Leadership & Decision-Making Architect and guide the implementation of complex Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications. Make critical technical decisions on architecture, design patterns, scalability, and performance trade-offs. Define and uphold best practices in development, security, and platform governance. Lead technical reviews and ensure high-quality, maintainable solutions that align with enterprise standards. People Leadership Manage and mentor a distributed team of Salesforce engineers, fostering a culture of ownership, growth, and accountability. Drive team performance, career development, and engagement in a remote setting. Build and scale engineering capacity to meet evolving business needs. Business Partnership & Stakeholder Engagement Act as a strategic partner to product owners, business leaders, and cross-functional teams. Translate business requirements into technical solutions that deliver measurable value. Build strong relationships with stakeholders across geographies and functions. Cross-Functional Collaboration Collaborate effectively with global teams including product, QA, infrastructure, and support. Navigate ambiguity and drive alignment across time zones and organizational boundaries. Champion transparency, shared goals, and inclusive decision-making. Innovation & Strategy Lead initiatives to modernize CRM capabilities and improve user experience. Explore emerging Salesforce features and technologies to drive innovation. Contribute to long-term platform strategy and roadmap planning. Required Qualifications 14+ years of experience in Salesforce development and architecture. 3+ years of experience in engineering management or technical leadership. Salesforce certifications such as Certified Technical Architect (CTA) , Application Architect , or System Architect are highly preferred. Strong command of Apex, Lightning Web Components, Visualforce, SOQL, and Salesforce APIs. Experience with agile methodologies, CI/CD pipelines, and DevOps practices. Proven ability to manage stakeholder relationships and drive cross-functional collaboration in a remote environment. Demonstrated experience making impactful technical decisions in complex enterprise settings. Exposure to Agentforce and other AI technologies Preferred Qualifications Experience working in a global delivery model with distributed teams. Familiarity with integration platforms like MuleSoft or other middleware. Exposure to enterprise-level CRM transformation and innovation programs. Exposure to technologies outside of Salesforce tech stack Success on AI project rollout would be highly preferred

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