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Domain Trainee, Civil Engineer

2 months ago

noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Domain Trainee, Civil Engineer
In this role, you will be responsible for active participation to transition and stabilize client processes. Handle insurance claims by reviewing the estimates of building material used for house repair work.
Responsibilities: 
• Excellent knowledge of Insurance / Property claims processing
• Entry of Information related to personal details, provider details, invoice information etc.
• Receive & review special instructions of building material used for house repair work based on standard construction practices & client requirement.
• Verifying file documentation is included to complete the review process.
• Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution
• Review repair estimates to ensure estimates are accurate and meet industry guidelines and standards for repair
• Ensures adjuster photos accurately depict damages associated in the adjuster estimate
• Upon completion of review either recommends payment or documents findings that need correction, deletion, or additions to the estimate
• Prepare sketch by looking at the provided property dimensions

Qualifications we seek in you
Minimum Qualifications / Skills
• Civil Engineers with excellent knowledge of construction & building materials
Preferred Qualifications/ Skills
• US Insurance claims processing

Essential skills: 
• Excellent English Communication (Both written & verbal)
• Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
• Displays energy and enthusiasm in approaching the job
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
• Ready to work on stretched working hours
• Ability to independently work well with internal and external customers
• Customer service focus
• Basic Computer knowledge along with typing speed of 20 words/minute
• Well versed with MS Excel