Service Management Expert
7 days ago
IT Service Management ProfessionalThe IT service management professional plays a pivotal role in owning the Freshservice platform, ensuring its configuration, customization, and maintenance across various modules.This involves implementing automation workflows, SLAs, and integrations with other enterprise tools to enhance efficiency and effectiveness.A key responsibility of this role is process optimization and governance, where you will design and refine ITSM processes aligned with ITIL best practices to ensure compliance, consistency, and continuous improvement across service management operations.You will engage with stakeholders, including service desk, infrastructure, and application teams, to gather requirements and deliver scalable solutions that meet business needs.Training and support are essential components of this role, where you will provide guidance and assistance to end-users and internal teams on Freshservice usage and enhancements.Developing dashboards and reports to track KPIs, SLA adherence, and service performance is also crucial, enabling analysis of trends to identify improvement opportunities and reduce ticket resolution time.Innovation and integration are vital aspects of this role, where you will explore and implement new Freshservice features and third-party integrations to enhance platform capabilities and support initiatives around self-service, knowledge management, and AI-driven support.By doing so, you will contribute to the delivery of exceptional customer experiences and drive business success through optimized IT service management practices.
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IT Service Management Expert
11 hours ago
rajkot, India beBeeITServiceManagement Full timeJob TitleA seasoned IT Service Delivery Professional is sought after to provide expert support for the Managed Services tool sets and supporting processes. This includes daily operational needs, managing ticket distribution, and ensuring timely client access management requests are handled.The successful candidate will have a solid background in supporting...
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Sourcing Specialist
17 hours ago
Rajkot, India Expert Law Full timeCompany Description Expert Law offers tailored legal services in Personal Injury and Immigration Law to clients nationwide. With over 40 years of combined experience, the firm is dedicated to delivering high-quality legal advice with a personal approach. Guided by the philosophy of "putting people first," Expert Law prioritizes transparency, reliability, and...
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Service Management Expert
7 days ago
rajkot, India beBeeCustomerCentricity Full timeIT Service Management SpecialistAs a key member of our team, you will play a vital role in delivering top-notch support for our managed services and ticketing system.Key Responsibilities:Providing daily operational support and managing ticket distribution to ensure timely resolution of client requestsOptimizing the effectiveness and efficiency of all IT...
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IT Services Market Expert
12 hours ago
rajkot, India beBeeAnalyst Full timeJob Opportunity: Industry Research AnalystNelsonHall has ongoing vacancies for industry research analysts in the IT services sector.This role offers remote working and flexibility to suit qualified candidates globally, allowing them to work efficiently and effectively from anywhere.As an industry research analyst, you'll collaborate with industry leaders,...
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Expert Technical Service Delivery Specialist
7 days ago
rajkot, India beBeeSeniorApplicationSupportEngineer Full timeJob DescriptionWe're seeking a skilled Senior Application Support Engineer to join our team.This role will involve delivering projects that improve the service delivery of our Application Support team, as well as being a primary point of contact for escalated product issues from our account and customer success teams.You'll be responsible for owning and...
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Tyre Field Services Expert
7 days ago
rajkot, India beBeeTyreFieldServices Full timeJob Title: Tyre Field Services ExpertAbout the Role:We are seeking a highly skilled Tyre Field Services Expert to join our team. The ideal candidate will have experience in tyre industry, PCR, TBR, and OTR sectors.The role requires strong communication skills, ability to work under pressure, and maintain good relations with customers, fleets, and dealers.Key...
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rajkot, India beBeeCustomerService Full timeJob SummaryWe are seeking an experienced professional to handle customer service processes in SAP S/4HANA. The ideal candidate will have a strong background in managing customer interactions, creating and tracking notifications, prioritizing and classifying notifications, and creating and managing service orders.This role is responsible for expanding skill...
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Senior Financial Management Expert
3 days ago
rajkot, India beBeeFinancial Full timeExpert Financial Solutions ConsultantWe seek a seasoned financial management expert to lead Oracle Fusion Cloud projects. The ideal candidate will have extensive experience in financial process optimization and implementation.A strong background in financial management, preferably with 15 years of experience and at least 5 years as a senior consultant or...
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Solutions Expert
3 days ago
rajkot, India beBeeServiceNow Full timeExpert ServiceNow Solutions ArchitectJob Description:As a leading figure in the implementation of ServiceNow solutions, you will be responsible for driving business value through effective solution design and delivery. The ideal candidate will have 5+ years of experience on the ServiceNow platform, as well as at least 3 years of experience directly leading...
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Conformity Expert
7 days ago
rajkot, India beBeeCompliance Full timeA senior compliance manager is responsible for maintaining registration and licenses in India, providing compliance support to various business units of the company, managing KYC and AML matters, and implementing policies and procedures to ensure business compliance with rules and regulations.Maintain accurate records of registrations and licenses in...