Expert Technical Service Delivery Specialist

7 days ago

rajkot, India beBeeSeniorApplicationSupportEngineer Full time

Job DescriptionWe're seeking a skilled Senior Application Support Engineer to join our team.This role will involve delivering projects that improve the service delivery of our Application Support team, as well as being a primary point of contact for escalated product issues from our account and customer success teams.You'll be responsible for owning and orchestrating the triage, investigation and resolution of complex technical issues, driving the pace of resolution and communicating well-thought out and reliable direction.Additionally, you'll be an expert in the products and workflows you support and promote, sharing your knowledge with our partner teams.Required Skills and QualificationsA strong technical background with excellent troubleshooting, analytical and data skills.Familiarity with AWS services or similar, an active SQL skill set, experience with release management toolset and service reporting tools (Datadog or similar).Excellent communication skills and the ability to build strong partnerships with engineering, QA, and customer facing teams.Demonstrated experience participating in change management and incident response processes.BenefitsWe offer a fast-paced and dynamic environment, where you'll have the opportunity to work on a wide range of projects and challenges.As a member of our team, you'll be encouraged to take ownership of your work and contribute to the growth and development of the company.What You'll Be DoingDelivering projects that improve the service delivery of our Application Support team.Being a primary point of contact for escalated product issues from our account and customer success teams.Own and orchestrate the triage, investigation and resolution of complex technical issues.Be an expert in the products and workflows you support and promote.Using your technical expertise, participate in application monitoring using logs, data stores, internal tools and dashboards.Be a part of our incident response team, responding to alerts and bearing some on-call responsibilities.Key Responsibilities: Improve service delivery through project delivery Escalated product issues management Complex technical issue resolution Product and workflow expertise promotion Technical expertise application monitoring participation Incident response participation

  • Sourcing Specialist

    11 hours ago

    Rajkot, India Expert Law Full time

    Company Description Expert Law offers tailored legal services in Personal Injury and Immigration Law to clients nationwide. With over 40 years of combined experience, the firm is dedicated to delivering high-quality legal advice with a personal approach. Guided by the philosophy of "putting people first," Expert Law prioritizes transparency, reliability, and...

  • Expert Service Delivery Specialist

    5 days ago

    rajkot, India beBeeServiceDelivery Full time

    Job OverviewService Delivery ExpertiseOur team requires a skilled professional to design and implement effective Service Management strategies.Experience in SAP S/4HANA Service Management is essential for this role, with a focus on process optimization and module customization.The ideal candidate will collaborate closely with business stakeholders to...

  • IT Service Management Expert

    5 hours ago

    rajkot, India beBeeITServiceManagement Full time

    Job TitleA seasoned IT Service Delivery Professional is sought after to provide expert support for the Managed Services tool sets and supporting processes. This includes daily operational needs, managing ticket distribution, and ensuring timely client access management requests are handled.The successful candidate will have a solid background in supporting...

  • Senior Technical Consultant

    5 days ago

    rajkot, India beBeeBusiness Full time

    Expert Business Application SpecialistWe are seeking an experienced business application specialist to join our Dynamics 365 and Power Platform practice. This role involves playing a key part in designing, extending, and delivering modern business applications built on Microsoft Dataverse, Dynamics 365 (CE/CRM), Model-Driven Apps, Power Apps, Power Automate,...

  • Solutions Expert

    3 days ago

    rajkot, India beBeeServiceNow Full time

    Expert ServiceNow Solutions ArchitectJob Description:As a leading figure in the implementation of ServiceNow solutions, you will be responsible for driving business value through effective solution design and delivery. The ideal candidate will have 5+ years of experience on the ServiceNow platform, as well as at least 3 years of experience directly leading...

  • Technical Support Specialist

    7 days ago

    rajkot, India beBeeTechnical Full time

    Role OverviewThis role offers a unique opportunity to join our team of professionals providing technical support and implementation expertise for the Talkdesk platform.The selected engineer will work as a subcontractor to assist with day-to-day Talkdesk operations, troubleshooting, system enhancements, integration support, and configuration activities.The...

  • Technical Solutions Specialist

    7 days ago

    rajkot, India beBeeCustomer Full time

    Technical Solutions SpecialistWe are seeking an experienced Technical Solutions Specialist to join our team. As a key member of our technical organization, you will be the primary point of contact for customers, working closely with cross-functional teams to implement and support AI solutions.You will work hands-on with CDP platforms and supporting...

  • Digital Infrastructure Innovation Experts

    7 days ago

    rajkot, India beBeeSourcing Full time

    Expert Digital Infrastructure SpecialistsAt our organization, we're seeking accomplished professionals to drive digital infrastructure innovation. As an Expert Digital Infrastructure Specialist, you'll collaborate with clients to enhance the speed and effectiveness of their digital systems.Key responsibilities include:Supporting advisory teams in delivering...

  • Technical Application Specialist

    2 weeks ago

    Rajkot, India Meril Full time

    Primary FunctionThe Technical Application Specialist – Orthopedics is responsible for providing technical expertise, clinical support, and training on orthopedic products and solutions to healthcare professionals. This role bridges the gap between clinical needs and product functionality, ensuring optimal product use, successful surgical outcomes, and high...

  • Technical Documentation Specialist

    7 days ago

    rajkot, India beBeeDocumentation Full time

    Technical Documentation SpecialistOur organization seeks a skilled Technical Documentation Specialist to create, edit, and maintain technical documentation that effectively communicates complex information to our audience. This role requires a deep understanding of technology, exceptional writing skills, and the ability to collaborate with cross-functional...