IVR Developer with API Development
2 weeks ago
IVR Developer with API Development & Cloud Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the teamThis team focusing on development and customization of IVR applications for Financial Institutions and BanksWhat you will be doingPlans and coordinates all aspects of technical projects from initiation through delivery.Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.What you bring:5-10yrs technical expertise in IVR systems and platforms (e.g., Microsoft Co-pilot, Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco).Proficiency in VoiceXML and other IVR development tools and frameworks.Proficiency in programming languages like Java, Python, NodeJS or C++ for IVR scripting and customization.Experience with Conversational AI projects, including intent identification and LLM development.Strong understanding of Natural Language Understanding (NLU) and Natural Language Processing (NLP).Familiarity with cloud platforms (Azure, AWS, Google Cloud) and their AI/ML services.Experience with database management (SQL, NoSQL).Knowledge of telephony protocols (SIP, TDM).Exposure to RPA tools, CRM systems, and customer service applications.Proficiency in integrating AI solutions with RESTful APIs and external services.What we offer you:An exciting opportunity be a part of World's Leading FinTech Product MNCTo be a part of vibrant team and to build up a career on core banking/payments domainA multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesA broad range of professional education and personal development possibilities – FIS is your final career stepPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass
-
IVR Developers
3 days ago
Hyderabad, Andhra Pradesh, India CrossBorders EiE Service Pvt Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per yearOpenings in a US Based CompanyLOCATION : HyderabadMust be proficient in the installation, development and configuration for the following:• Genesys Routing: Framework & Routing• Genesys IVR: Inbound & Outbound application support• Genesys Reporting: CCA & Infomart• Genesys Management: Management, Provisioning and Monitoring• Call Recording...
-
IVR Speech Recognition Specialist
3 weeks ago
India Rexus Group Full timeJob Title: IVR Speech Recognition SpecialistLocation: Remote (USA, Canada, Europe, India)Contract Duration: 3 Months (Extendable) to Potential Permanent RolesWorking Hours:- Eastern Time (USA)- Central Time (USA)- Pacific Time (USA)- Central Europe Time- Indian Standard TimeJob SummaryWe are seeking experienced IVR Speech Recognition Specialists to support...
-
Ivr Engineer
6 days ago
Bengaluru, Chennai, Pan India Cloudxtreme Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description8+ years of experience in software development, with at least 3 years in IVR development and 2+ years in Team leadership.• Strong Proficiency in IVR platforms (Twilio and M 365).• Certifications in IVR platforms (e.g. Twilio, Cyara) are a plus.• Experience with cloud platforms (e.g., AWS, Azure), Kubernetes, and CI/CD pipelines.•...
-
Ivr Engineer
1 day ago
Bengaluru,Hyderabad,PAN INDIA, KARNATAKA CEdge Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCEdge has an opportunity for IVR Engineer. This role is located at Hyderabad, Bangalore locations. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levelsJD: - • 8+ years of experience in software development, with at...
-
Genesys Cloud Bot Developer
5 days ago
India ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer. Interested candidates can reach out at Experience: 3+ Years Location: Remote Notice Period: Less than 2 Weeks Experienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment. This role will be pivotal in...
-
Genesys Cloud Bot Developer
5 days ago
India ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer. Interested candidates can reach out at dineshkumar.s@acldigital.com Experience: 3+ Years Location: Remote Notice Period: Less than 2 Weeks Experienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment....
-
Genesys Cloud Bot Developer
5 days ago
india ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer.Interested candidates can reach out at dineshkumar.s@acldigital.comExperience: 3+ YearsLocation: RemoteNotice Period: Less than 2 WeeksExperienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment. This...
-
Nice Incontact Developer
1 week ago
india Tata Consultancy Services Full timeMust-HaveMinimum 5 mandate details are mandate with two or 3 liners1. 5+ years of experience in working on Nice InContact Cloud solution, in Depth Knowledge in In-Contact cloud solutions.2. Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support, knowledge in Java for IVR call flow coding and migration.3....
-
Key Bot Developer Role
5 days ago
india beBeeDeveloper Full timeRole OverviewGenesys Cloud Bot DeveloperA premier opportunity has emerged for an experienced Genesys Cloud Bot Developer to join a leading customer service solutions provider. As a pivotal role, this position will focus on designing, building, and optimizing intelligent IVR and chatbots within the Genesys Cloud CX environment.The ideal candidate will possess...
-
Genesys Cloud Bot Developer
5 days ago
India ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer.Interested candidates can reach out at dineshkumar.s@acldigital.comExperience: 3+ YearsLocation: RemoteNotice Period: Less than 2 WeeksExperienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment. This...
