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Assistant Manager
2 months ago
Claim Management
Review on-shelf promotion / off invoice TOTs claims received from Modern Trade, cash & carry, E.Com and Q.Com channel for accuracy and reconcile against offtake data received from accounts and necessary approvals.
Ensure timely & accurate processing/settlement of customers / distributors claim for on shelf promotions / off invoice TOTs.
Co-ordinate with KAMs/KAEs and finance counter parts of customers to address issues/concerns on claims/incorrect deductions and get them resolved.
Monthly reconciliation of all MT/E.Com/Q.Com distributors and obtaining NDC.
Quarterly reconciliation with all direct customers (for both claims and AR), issues resolution with account and getting the NDC signed off with Accounts. - Ensure smooth Customers / Distributors onboarding & exist process as per SOP.
Identify and implement best industry practices in Claim management.
Ensure variable incentive to customer paid/settled as per TOT/JBP. Exceptions, if any to be highlighted.
CSD Invoice re-certification in close co-ordination with KAM & supply chain.
Review agency commission claims for CSD/CPC business. Month End Closing:
Month end provision for on shelf promotions executed during the month in co-ordination with customer marketing & KAMs.
Actualization of on shelf promotion spends vs provision on monthly basis.
Work out Trade Spends at category/segment level for each account to enable category wise/Account wise P/L - Upload SKU wise trade spends in SYNERGY tool on monthly basis.
MIS/Reporting
Activity Wise/Account Wise/Category wise Trade Spends report on monthly basis.
Variance report of Trade Spend (actual spends vs FP vs LY vs TSP).
Monthly AR deviation report to KAMs & HOMT to ensure settlement of overdue.
AR ageing analysis for on quarterly basis channel wise & highlight risk, if any.
Overdue report to CSD/CPC as per defined format & reminders for payout.
Sales return analysis with reason code on a quarterly basis.
Others :
Review Primary & Secondary sales of Distributors and reconcile the same with customers PO and GRN.
Support audit requirements (Internal & Statutory) related to Claims from Modern Trade & Institutional Channels and relevant liabilities.
Qualifications & Experience
Qualified CA/CMA/MBA with 2-3 years’ experience preferably in FMCG Industry - Experience of handling/managing Distributor/MT Customers claim processing / deduction settlement.