Senior Remote Support Specialist

3 days ago


anand, India beBeeTroubleshooter Full time

Job OpportunityWe are seeking a skilled professional to provide remote support to end users, troubleshoot application issues and manage printer, antivirus, and VPN administration.The ideal candidate will possess excellent communication and troubleshooting skills on different OS platforms.Key Responsibilities:Remote Desktop Management: Assist users with day-to-day application issues using good communication and troubleshooting skills on different OS platforms.Application Deployment: Experience in Application Deployment and Troubleshooting with any Deployment tool (SCCM, Altiris, Marimba, etc.).Printer Management: Understanding of Printer troubleshooting.Antivirus Management: Knowledge of Antivirus policies, remediation, and vendor management.VPN Administration: Good understanding of VPN concept and troubleshooting.Patching Concept and Deployment Tools: Experience in patch management and patching concept.Troubleshooting Skills: Manage to think independently to resolve issues.Logical Thinker & Team Player: Drive team activities and tasks as a good team player.About the RoleThis role requires a professional with strong analytical and problem-solving skills who can work independently and as part of a team.The successful candidate will be responsible for providing technical support to end users, resolving complex IT issues, and managing various technologies such as printers, antivirus software, and VPNs.Benefits:Opportunity to work on diverse projects and technologies.Collaborative and dynamic work environment.Professional growth and development opportunities.



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