Senior Microsoft Dynamics 365 Business Central Technical Consultant

2 weeks ago

ballari, India beBeeBusinessCentral Full time

MS D365 BC Support SpecialistThis is a role that requires expertise in business processes across finance, operations, and supply chain. The successful candidate will be responsible for providing functional and technical support to end-users, troubleshooting system issues, and assisting with system enhancements.Key Responsibilities:Support: Provide technical assistance to Business Central users on-premise and in the cloud.Problem-Solving: Diagnose and resolve system issues, including configuration, data, and user errors.Issue Management: Manage support tickets, ensuring timely resolution and clear communication with stakeholders.Collaboration: Work with functional consultants, developers, and business users to test and deploy solutions.Documentation: Document support cases, resolutions, and user guides.System Administration: Support system upgrades, patches, and new release deployments.User Enablement: Assist with user training and onboarding.Process Improvement: Collaborate with IT and business teams to improve processes and system performance.Continuous Learning: Identify recurring issues and suggest long-term solutions or process improvements.The ideal candidate will have a strong understanding of Business Central and its applications, as well as excellent problem-solving skills and the ability to work effectively in a team environment.

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