Associate Manager

20 hours ago

gurugram, India beBeeOperations Full time

We are seeking a dynamic and organized Associate Manager to oversee the planning, coordination, and enhancement of our trial workshop experiences.This role requires close collaboration with academic, marketing, and operations teams to deliver high-quality, engaging trial workshops that inspire students and drive enrollment growth.Key responsibilities include:Planning, scheduling, and managing online and in-person STEM trial workshops across regions.Coordinating with instructors, technical teams, and support staff to ensure smooth delivery.Tracking workshop performance including registrations, attendance, and conversion metrics.Managing contingencies such as last-minute instructor changes, reschedules, or technical issues.Additionally, you will:Partner with instructors to ensure readiness, training, and alignment with session goals.Provide constructive feedback and support to enhance session quality and student engagement.Work with operations and academic teams to continuously improve trial content and experience.Communicate with parents and students before and after sessions to ensure satisfaction.Handle queries and ensure a seamless experience throughout the trial journey.Gather and analyze feedback to improve workshop impact and conversion outcomes.Required Skills and QualificationsBachelor's or Master's degree in Education, Science, Engineering, Management, or a related field.2–5 years of experience in the education or edtech industry, ideally in operations, student engagement, or academic coordination.Strong understanding of STEM learning methodologies; experience working with children (6–18 years) is an advantage.Excellent communication, interpersonal, and organizational skills.Ability to manage multiple workshops and meet deadlines in a dynamic environment.Proficient in Google Workspace, CRM systems, and online meeting platforms (Zoom, MS Teams, etc.).

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