Senior IT Service Delivery Manager

6 days ago


Malappuram, India beBeeService Full time

Key IT Service Management RoleWe are seeking a skilled ITSM professional to join our organization. As an ITSM specialist, you will be responsible for developing and implementing strategies, frameworks, and processes to ensure efficient delivery of IT services across the organization.Main Responsibilities:Design and execute effective IT service management strategies, policies, and procedures aligned with industry best practices.Lead and manage a team of professionals, including operations managers, to ensure alignment with organizational goals and priorities.Establish and monitor key performance indicators (KPIs), metrics, and benchmarks to assess ITSM performance.Required Skills and Qualifications:Extensive knowledge of ITIL framework and IT service management best practices.Excellent leadership and management skills, with experience in leading cross-functional teams.Strong analytical and problem-solving skills, with ability to interpret complex data and trends.Benefits:Opportunity to work with a talented team of IT professionals.Challenging and dynamic work environment.Competitive compensation and benefits package.About the Opportunity:This is a great opportunity for a skilled ITSM professional to take on a key role in our organization.You will have the opportunity to develop and implement strategies that drive business results.



  • Malappuram, India beBeeCustomerSupport Full time

    Job Title: Service Delivery ExpertService Delivery Expert Role OverviewWe are seeking a skilled Service Delivery Expert to support customer inquiries, process orders, and manage service tickets.Handle customer queries through our system and provide timely, accurate responses.Review technical documentation to process customer orders and submittals with...


  • Malappuram, India beBeeCybersecurity Full time

    Job Summary:The primary objective of this role is to establish and maintain effective relationships with clients, ensuring exceptional service delivery and facilitating seamless communication between internal technical teams. This position requires a deep understanding of cybersecurity concepts, specifically SOC and SIEM systems.Reporting and Presentations:...


  • Malappuram, India beBeeTechnical Full time

    About ZellerWe're champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get...


  • Malappuram, India PeopleStrong Full time

    About the RoleWe are looking for an experienced Service Delivery Leader (SDL) to lead end-to-end Application Support operations for PeopleStrong’s HR Tech platform. The role focuses on driving SLA adherence, managing escalations, improving support processes, and delivering an exceptional customer experience.Key ResponsibilitiesLead and manage L0–L2...


  • Malappuram, India beBeeLeadership Full time

    Senior Delivery LeadServe as a key member of our delivery team, responsible for the successful execution of complex multi-project initiatives.Define and manage project goals, objectives, and scope to align with overall business strategy.Develop and implement strategic plans to drive project outcomes, ensuring timely and within-budget delivery.Collaborate...


  • Malappuram, India beBeeProject Full time

    Job OpportunityWe're seeking an experienced professional to lead end-to-end delivery of complex technology and change initiatives across our financial services portfolio.This role requires strong stakeholder management skills, a solid understanding of banking operations, and a track record of managing large-scale technology projects.The ideal candidate will...


  • Malappuram, India beBeeDelivery Full time

    Service Delivery ProfessionalKey Responsibilities:Operational Reporting and Client Management: Prepare and present client operational reporting at regular meetings, ensuring timely delivery and high-quality output.SLA Compliance and Analyst Performance: Oversee the performance of L1 and L2 analysts, ensuring they meet Service Level Agreements (SLAs) and...

  • Delivery Executive

    2 weeks ago


    Malappuram, India AJC JEWEL MANUFACTURERS PVT LTD Full time

    **About Us**: AJC JEWEL MANUFACTURERS LTD (Malappuram-Kerala) is a leading provider of exquisite jewellery, dedicated to delivering exceptional products and service to our customers. We are seeking a reliable and motivated Delivery Executive to join our team. **Responsibilities**: - **Delivery Management**: Safely and efficiently deliver jewellery products...


  • Malappuram, India HISH IT SERVICES Full time

    Role : Senior Python DeveloperLocation: Remote(Banglore,Chennai,Pune)Job type: Full timePay : 14LPA - 18 LPA(Based on Experience)Timings : A couple of hours overlap with EST, as the client is Canada-based (till 12AM IST)Start Date : ASAPWe have a new opening for a Senior Python Developer to support backend and API development for a modern cloud-based...


  • Malappuram, India beBeeProductivity Full time

    Lead IT ProjectsWe are seeking a highly capable Senior Project Manager to lead, manage, and deliver complex IT projects with strict timelines.Project Management:Manage large technical & functional teams across multiple projects.Ensure timely delivery of all modules within committed quality standards and client expectations.Conduct daily stand-ups, task...