Career Developer

4 days ago

bharatpur, India beBeeProgramCoordinator Full time

Job SummaryWe are seeking a Program Coordinator to join our team. As a key member of the Learning/Service Delivery team, you will play a vital role in ensuring the smooth operation of our programs.The ideal candidate will have excellent communication skills, be adaptable to business needs, and have experience in customer support roles.Key Responsibilities:Learner Support: Serve as the primary point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.Stakeholder Collaboration: Work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure the alignment of deliverables, and identify areas for process improvement.Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.Quality Control: Ensure that all learning communications adhere to quality standards and branding guidelines set by the process.Required Skills and Qualifications:Excellent written and verbal English communication skills.Bachelor's degree in a relevant field or equivalent qualification.Adaptability to Business Needs: Ability to respond to tickets, chats, and out-calling as per the business requirements.Customer-Focused: Demonstrated experience in a customer support role with the ability to resolve learner inquiries professionally and effectively.Tech-Savvy: Ability to quickly adapt to new software platforms and tools, with an interest or background in EdTech being a plus.Remote Work Capability: Ability to work independently in a remote setting while maintaining strong communication with team members.

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    bharatpur, India beBeeFinance Full time

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    bharatpur, India beBeeTalent Full time

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    Bharatpur, India Capgemini Full time

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    bharatpur, India beBeeDesign Full time

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    bharatpur, India beBeeCoaching Full time

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    Bharatpur, India JoVE Full time

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