Lead Customer Success Specialist

About NovatroWe are Novatro, a collaborative and passionate team focused on delivering a best in class AI-powered Intelligent Manufacturing ERP for medium-large manufacturing companies. Based in Rajkot, India, we're a small and collaborative group passionate about using technology to revolutionize manufacturing operations.The OpportunityWe are seeking a...

Technical Support RoleThis is an exciting opportunity to work as a technical support specialist, providing top-notch assistance to enterprise customers using our platform.Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently. You will serve as the primary escalation point for...

About This RoleWe're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing support team, you will be responsible for providing exceptional service to our clients through various communication channels. Job Description:Handle customer inquiries and resolve issues in a timely and professional...

About the RoleWe are seeking a highly skilled Highly Available Service Delivery Specialist to join our team. As a leading member of our service delivery team, you will be responsible for delivering projects that improve our service delivery.The successful candidate will be a primary point of contact for escalated product issues from our account and customer...

Lead Web Application SpecialistWe are seeking an experienced Lead Web Application Specialist to join our dynamic team. This role is ideal for a highly skilled professional with a passion for building exceptional web and mobile applications that drive business outcomes.Key Responsibilities:Develop high-quality, scalable, and performant web and mobile...

Lead ABAP Developers to SuccessThis is a high-level position that oversees the technical delivery of SAP projects and enhancements, requiring strategic leadership and technical expertise.About the Role:Foster a collaborative environment where team members can grow and develop their skills.Evaluate performance, provide feedback, and set goals for individual...

Braze ConsultantCustomer Engagement Strategist - Lead the development and execution of comprehensive customer engagement plans across multiple channels, leveraging expertise in marketing automation and stakeholder management.Design lifecycle campaigns that drive meaningful interactions with customers through email, push notifications, SMS, and in-app...

Expert Oracle Implementation SpecialistWe are seeking a highly skilled Expert Oracle Implementation Specialist to lead our team of professionals in delivering cutting-edge OTM/GTM solutions.The ideal candidate will possess a deep understanding of OTM/GTM modules, with extensive experience in end-to-end implementation and configuration. Strong analytical and...

Digital Advertising Specialist PositionWe are seeking a highly skilled Digital Advertising Specialist to lead our paid digital advertising campaigns across various platforms.Your primary responsibilities will include:Developing, managing, and optimizing paid digital advertising campaigns on Google Ads, Meta Ads, and other platforms.Monitoring performance...

Cloud Infrastructure SpecialistThe Cloud Infrastructure Specialist will oversee the monitoring of customer cloud infrastructure, manage incidents and tickets, participate in customer calls, and support the team in daily operations.Monitoring of the customer's cloud infrastructure.Managing and resolving incidents and tickets (Break-fix, Request, Change...