Operations Manager

6 days ago

delhi, India BookLeaf Publishing Full time
Company Description
BookLeaf Publishing is not your typical publishing house. We have a strong connection with a community of 12,000+ published authors and 18,000+ readers, making us a House Of Literature.
## The Role
As our Operations Manager, you'll play a crucial role in optimizing our internal processes, improving efficiency, and supporting our growth. This is an opportunity to make a significant impact on a fast-growing company and potentially grow with us into a more senior leadership role.
## Key Responsibilities
- Develop, implement, and maintain operational systems and processes
- Create and manage Standard Operating Procedures (SOPs) and training materials
- Oversee project management systems and ensure effective execution of client projects
- Collaborate with department heads to streamline workflows and increase productivity
- Manage and optimize our tech stack and tools
- Assist in hiring, onboarding, and training new team members
- Monitor operational KPIs and prepare regular reports for leadership
- Identify areas for improvement and implement solutions to drive growth
- Support the leadership team in strategic planning and execution
## Ideal Candidate
You are:
- Experienced in scaling operations in a fast-paced environment
- A systems thinker with a passion for efficiency and optimization
- An excellent communicator and team player
- Adaptable and comfortable with change
- Proactive and solution-oriented
- Aligned with our mission to improve business operations and workplace culture
## Requirements
- 3+ years of experience in operations management, preferably in an agency or service-based business
- Proven track record of implementing systems that drive growth and efficiency
- Strong project management skills and experience with project management tools
- Excellent analytical and problem-solving skills
- Proficiency in data analysis and reporting
- Experience in process mapping and optimization
- Familiarity with CRM systems and other business software
## What We Offer
- Competitive salary commensurate with experience
- Performance-based bonuses tied to company growth milestones
- Opportunity for career growth as the company scales
- Work with a passionate team dedicated to making a positive impact
- Professional development opportunities
- Remote work
## How to Apply
1. Your resume highlighting relevant operational experience
2. A cover letter explaining:
- Why you're interested in this role
- How your experience prepares you to excel as our Operations Manager
- Your vision for optimizing operations in a growing agency
We're looking for candidates who are genuinely excited about this opportunity and ready to make a significant impact. Join us in our mission to change the world, one efficiently run business at a time

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