Navi | Health Insurance Sales Team Lead

4 days ago


bangalore, India Navi Full time

About us

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal


What makes you a good fit at Navi?

● Ability to learn

● Being disciplined

● Communicating well


How would your role at Navi look like?

● Responsible for leading the health insurance sales team.

● Guide and motivate the health insurance sales team on their monthly targets, evaluate their performance and conduct root cause analysis for performance deviations.

● Run daily team stand-up, ensure high team productivity and adherence to defined protocols.

● Maintain integrity and transparency while dealing with customers and ensure that the team follows the same.

● Providing and maintaining MIS reports, and reviewing feedback on a Daily / Weekly & Monthly basis.

● Ensure that the team is up to date on all the product & process updates.

● Identify and drive process improvement initiatives


What are some good to have skills for this role?

● Strong communication, influencing skills, and calling etiquette

● 2+ years of people management experience in telesales, customer experience, and/or operations role

● Should have a working knowledge of MS Excel and Google Sheets

● Should have high professional ethics and integrity

● Qualification: Graduate in any discipline

● Preferred: Background in sales



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