Network Support Engineer

2 days ago

uttar pradesh, India Tech Mahindra Full time

Dear Connections,


Looking for Networking Engineer L1 Voice Support.


Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred.


Work Experience - 12 months - 3 years


Skills and Ability:-


• Comprehensive understanding of typical home network deployments is required.


• The candidate must be able to identify a diversity of


networking home devices' specific functions and


configurations.


• Candidate must demonstrate excellent English communication skills.


• The candidate must be attentive to details.


• Candidate must have excellent analytical, organizational, and time management skills.


• Candidate must be well mannered and demonstrate customer services skills.


• Candidate must be able to perform well in a steep learning curve.


• The candidate must be able to sell support contracts.


Soft Skills -English: Excellent, C1 CEFR Level


Accent: Neutral


Ability to give good step by step instruction.


Positive tone.


Computer Proficiency:-


• Firm understanding of Windows and macOS.


• Firm understanding of Android and iOS.


• Firm understanding of common firewall configuration.


• Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.


• Comprehensive understanding of typical home network layouts is required.


• Demonstrable troubleshooting ingenuity is required.


Salary- Upto 4.75 LPA


Work Location - Sec 81, SEZ Noida


Both side cab facility


US Shifts 24*7 Window


Immediate Joiners only


Interested candidates can reach out on 9870302647 / priya.chaudhary@techmahindra.com

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