Branch Automation and Digital Transformation Leader
4 days ago
Job DescriptionAs a Product Owner/Manager, you will define, govern, and execute the product vision, roadmap, and end-to-end strategy for our comprehensive Branch Automation and Teller Operations platform. Your role ensures the platform remains compliant, operationally efficient, user-friendly, and aligned with evolving branch-level service needs, regulatory expectations, and digital transformation initiatives.Key Responsibilities:Communicate the product vision, strategy, and go-to-market approach to ensure alignment with branch-banking priorities, operational efficiency goals, regulatory expectations, commercial objectives, and competitive positioning.Drive the Branch UX Modernization agenda by ensuring teller screens provide modern workflows, dual-monitor support, accessibility compliance, rapid navigation, and performance improvements that directly impact teller efficiency.Own, prioritize, and regularly update the product backlog, focusing on high-value branch automation features and modules (e.g., account services, cash operations, teller workflows, approvals, audit & reconciliation), and adjust priorities as business needs evolve.Manage the Migration & Version Upgrade Roadmap for our platform ensuring seamless adoption across banks while maintaining backward compatibility and minimizing operational disruption.Convert business, operational, and regulatory requirements into actionable user stories and acceptance criteria tailored for development, QE, and integration teams.Ensure clarity of ownership across product teams and align delivery milestones with strategic roadmap objectives.Own and govern integration standards, especially for core-driven transactional flows, ensuring consistency and quality of all integrations across core banking APIs and orchestration patterns, cash recycler, cash dispenser, cheque scanner, and peripheral device lifecycles.Requirements:EducationBachelor's degree in Computer Science, Information Systems, Banking, Engineering, or Business Administration; advanced degrees are an asset.Experience10+ years of experience in product ownership, business analysis, or product management within financial services, branch automation, teller systems, or large-scale enterprise software platforms.Proven experience managing enterprise-grade products with complex integrations, multi-module architectures, and cross-product dependencies (branch systems, digital channels, core banking, CRM).Prior involvement in large-scale banking implementations, including rollout planning, version upgrades, migration programs, and multi-branch deployment cycles.SkillsSolid knowledge of .NET Framework, software architecture fundamentals, API design patterns, and enterprise integration practices.Hands-on understanding of Azure services (AppService, Azure SQL, Event Hub, Key Vault, API Management), cloud deployment models, security practices, and observability tools.Ability to guide development teams in adopting resilience patterns and secure coding standards.Ability to manage UX modernization initiatives, driving improvements in teller usability, performance, accessibility, dual-monitor flows, and workflow optimization.BenefitsPerformance-Linked Bonus: Enjoy a bonus based on your hard workRewards Beyond the Job: Comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support.Birthday Leave: Take the day off on your birthday.Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies.Unleash Your Potential: Develop yourself with training opportunities, webinars, and in-house sessions.Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.Together Culture: Cultivate connections through engaging face-to-face gatherings and online fun events.
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