Program Growth Specialist
1 day ago
About UsEducational Institution is dedicated to making high-quality education accessible and affordable to individuals, companies, and governments worldwide. To achieve this mission, we collaborate with top-tier universities across various regions, delivering short courses, degree programs, professional certificates, and senior executive programs that help learners acquire new skills and enhance their lives.Position Overview:Your role as a Career Development Advisor is to engage with warm leads for programs via phone and email, advising potential students on how our offerings can support them in achieving their career objectives.Career Development Advisors are expected to provide exceptional service, helping the potential student make informed decisions, and guiding them as if they were your family and friends. We seek a talented and competitive individual who can thrive in a progressive sales environment, contributing to our students' acquisition and revenue growth targets.Role & responsibilities:Advise career changers on how our world-class education from top-tier universities can facilitate their transition into a high-growth career.Bulk and manage pipeline of leads that have inquired about our programs.Provide in-depth and customized information to interested students via phone and email.Guide learners through the enrollment process by following up and building urgency without being pushy.Adhere to the inside sales process, tools, and data management processes and workflow.Provide feedback to leadership on call quality, observed trends, and insights from student conversations.Key Skills and Qualifications:2+ years of inside sales/consultative selling experience with a consistent track record of exceeding targets in International Education markets.Excellent verbal, written communication, listening, and critical thinking skills.Strong phone presence.Comfortable making 120+ dials and/or emails a day to connect with warm leads.Experience using a CRM (Salesforce preferred).Growth Mindset and ability to implement feedback.Demonstrated ability to manage and prioritize a large pipeline with different stages in the enrollment process that require follow-up.Ability to work remotely and hit metrics without being micromanaged.We provide equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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