Desktop Support Specialist
6 days ago
Shift Timings : 7:00 am TO 15:00 pm IST Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
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Desktop Support Specialist
5 days ago
davangere, India beBeeEngineering Full timeDesktop Support Specialist RoleThe Desktop Engineering Support position involves resolving system-related issues that impact end-user experience, enhancing productivity and efficiency. This role requires collaboration with business partners to understand their needs and pain points.Responsibilities include:TroubleshootingAutomationCollaborationProviding...
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Desktop Support Specialist
1 week ago
davangere, India beBeeDesktopSupport Full timeDesktop Support SpecialistMaximize end-user satisfaction by identifying and resolving systemic issues that impede productivity. Collaborate with business stakeholders to pinpoint areas for improvement, then develop targeted solutions.Responsibilities:Technical Expertise: Leverage advanced knowledge of desktop systems to diagnose and troubleshoot complex...
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Desktop Technical Specialist
4 days ago
davangere, India beBeeTechnical Full timeJob Role SummaryLuxoft is seeking a Desktop Support specialist to address systemic issues impacting end-user experience, implement solutions boosting productivity, and collaborate with partners to understand needs and pain points.
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Desktop Infrastructure Specialist
7 days ago
davangere, India beBeedesktop Full timeDesktop Support Specialist Job DescriptionOverview:This is a key role in our organization, responsible for providing advanced technical support to desktop/laptop hardware, software, and peripherals. The successful candidate will have strong knowledge of Windows and Mac operating systems, as well as experience with Microsoft Office Suite and other common...
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Desktop Technical Operations Expert
4 days ago
davangere, India beBeeSupport Full timeJunior Desktop Support SpecialistWe are seeking a skilled and resourceful Junior Desktop Support Specialist to join our IT team in Mumbai.The primary responsibilities include:Providing first-level technical support to end-users, both on-site and remotely, via phone, email, or chat platforms.Installing, configuring, and troubleshooting Windows OS, MS Office,...
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Highly Skilled Desktop Specialist Needed
4 days ago
davangere, India beBeeDesktopEngineering Full timeDesktop Engineering SupportWe are seeking a skilled Desktop Engineer to join our team. As a key member of our IT organization, you will be responsible for investigating and resolving complex desktop-related issues.Responsibilities:Troubleshoot and resolve desktop-related issues through advanced troubleshooting and root cause analysis.Develop and implement...
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IT Support Specialist
4 days ago
davangere, India beBeeIt Full timeJob OverviewWe are seeking a skilled IT Support Engineer to provide technical support for desktops, laptops, printers, and other IT hardware.This role involves working directly at client sites to ensure smooth IT operations and timely issue resolution.Key ResponsibilitiesProvide on-site and remote technical support for desktops, laptops, printers, and other...
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Desktop Content Creator
1 week ago
davangere, India beBeePublishing Full timeThe Desktop Publishing Specialist role encompasses creating diverse publishing materials by combining text and graphic images.Key responsibilities include producing various publishing materials that integrate text and graphic images.Formatting and adjusting text properties, such as size, column width, and spacing, while revising layouts and making necessary...
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Desktop Engineer
4 weeks ago
Davangere, India Ascent Health Full timeLocation: Davangere Education Qualification: Bsc IT/ Diploma – IT Experience: 1-3 years Roles & Responsibilities: Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions....
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Technical Support Professional
5 days ago
davangere, India beBeeDesktopSupport Full timeJob Title: Desktop Support SpecialistAt our organization, we are seeking a skilled Desktop Support Specialist to join our team. This individual will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues.The successful candidate will have excellent problem-solving and analytical skills, as...