Infrastructure Engineer

2 weeks ago


bangalore, India Lenovo Full time

Hiring: Infra Engineer (Linux/Windows – Incident & Event Management) Location: Bangalore Shift: 24×7 Rotational Function: Lenovo – SAP Managed ServicesRole OverviewWe are looking for an Infra Engineer to proactively monitor and manage infrastructure-level alerts and incidents, ensuring high availability and performance of SAP landscapes hosted on Azure and AWS.Key Responsibilities- Monitor infrastructure alerts (CPU, memory, disk, network) using Azure Monitor, AWS CloudWatch, and Zabbix.- Validate, troubleshoot, and escalate critical alerts to SMEs within defined SLAs.- Perform OS-level troubleshooting and service restarts for Windows & Linux (SLES/RHEL) servers.- Coordinate with Cloud/Platform teams for VM restoration, scaling, and resource optimization.- Review logs, identify anomalies, and support incident investigations.- Execute patching and OS updates as per maintenance schedules.- Maintain configuration, capacity, and availability dashboards.- Contribute to DR drills, post-incident reviews, and RCA preparation.Core Technical Skills- Windows & Linux Server Administration (SLES/RHEL)- Azure: VMs, Storage, Load Balancers, NSGs- AWS: EC2, S3, VPC, Route 53- Monitoring tools: CloudWatch, Azure Monitor, Zabbix- Automation using Bash / PowerShellPreferred Certifications- Microsoft AZ-104- AWS SysOps Administrator – AssociateExperience & Competencies- 3–8 years of experience in infrastructure support within a managed services environment- Strong collaboration with Basis, DB, and Cloud teams- Customer-first mindset with a focus on minimizing infra-related downtimeKey Performance Indicators- Infrastructure uptime- Alert response & resolution time- Change success rate



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