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Customer Support Specialist

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Job Title: Customer Service RepresentativeWe are seeking a skilled professional to handle customer inquiries, resolve issues, and provide exceptional service to our clients.The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have experience in customer-facing roles.Key Responsibilities:Respond to customer calls, emails, and chats in a timely and professional manner.Provide solutions to customer complaints and concerns, ensuring high levels of satisfaction.Maintain accurate records of customer interactions and transactions.Upsell ancillary services where applicable.Required Skills and Qualifications:Strong proficiency in spoken and written English.Experience in customer service, support, or related roles.Excellent communication and interpersonal skills.Able to multitask and manage time effectively.Proficiency in using customer service software and tools.What We Offer:Competitive salary with night-shift allowances.Permanent work-from-home opportunity.Attractive incentives on performance and upselling.Training and career growth opportunities.A chance to work with an international brand.