Program Manager
1 month ago
About Company:
- Cloud4C, named a Visionary in the 2021 Gartner Magic Quadrant for Public Cloud IT Transformation Services is the world’s leading automation-driven, application-focused Cloud Managed Services Provider (MSP).
- As one of the global leaders in multi-cloud migration and managed services, we support native and hybrid cloud environments with multi-availability zones, offering four-way disaster recovery architecture at zero data loss guarantee, military-grade security under a single SLA. Whatever cloud solution an enterprise is looking for, we can deploy it in their existing operational landscape – and transform the way they work.
- Cloud4C’s managed service processes adhere to best industry standards such as ITIL & COBIT using our proprietary Self-Healing Operations Platform (SHOP), an automation platform driving industry-leading services delivered through multiple products, garnering the best NPS scores from clients. We command presence across 30 countries in the Americas, Europe, Middle East, Africa, and APAC and serve 4000+ global enterprises.
- These enterprises include 60 Fortune 500 companies and 80+ enterprises with over $1Bn revenue. Cloud4C is a pioneer in offering advanced IT evolution solutions with a Collaborative Integration delivery Model - A perfect collaborative alliance of people, systems, business structures, and practices customized to optimize results, increase value delivered to you, reduce waste, and maximize efficiency through all phases of plan, design, development, and management. We engage through an award-winning Hybrid Managed Services approach that pools in resources on-demand from 25 Centers of Excellence based on a firm’s needs and objectives, walking all the way through from transformation strategy blueprinting, deployment, management, support, and end business outcome delivery. As certified Azure, GCP, AWS, and Oracle Cloud partners, Cloud4C promises seamless, cost-effective digital transformation on public/private/hybrid/multi-cloud set-ups
Job Description:
Job Overview:
- We are seeking an experienced and dynamic Program Manager to oversee and coordinate multiple projects and initiatives within our organization. The ideal candidate will have a proven track record in managing complex programs, ensuring timely delivery, and achieving strategic objectives. As a Program Manager, you will work closely with cross-functional teams, Customer stakeholders, and executive leadership to drive program success and deliver exceptional results.
Key Responsibilities
Program Management
- Lead and manage the end-to-end execution of programs, ensuring alignment with organizational goals and objectives.
- Develop and maintain program plans, including scope, schedule, and budget.
- Monitor program performance and progress, identifying and mitigating risks and issues.
Stakeholder Management:
- Engage with key stakeholders to define program requirements and expectations.
- Communicate program status, changes, and challenges to stakeholders and executive leadership.
- Foster strong relationships with internal teams, external partners, and vendors.
Team Leadership:
- Coordinate and oversee cross-functional project teams, ensuring effective collaboration and resource utilization.
- Provide guidance, support, and mentorship to project managers and team members.
- Facilitate team meetings, reviews, and retrospectives to drive continuous improvement.
Strategic Planning:
- Contribute to the development of program strategies and roadmaps.
- Align program objectives with business goals and ensure that program deliverables drive business value.
- Evaluate and recommend program enhancements and optimizations.
Risk and Issue Management:
- Identify, assess, and manage program risks and issues.
- Develop and implement mitigation strategies to address potential obstacles.
- Ensure that program changes are controlled and communicated effectively.
Reporting and Documentation:
- Prepare and present program reports, status updates, and performance metrics to stakeholders and leadership.
- Maintain comprehensive documentation of program plans, decisions, and changes.
- Ensure compliance with organizational policies and standards.
Skills Required:
- Strong leadership and team management abilities.
- Excellent communication, presentation, and interpersonal skills.
- Advanced problem-solving and analytical skills.
- Ability to manage multiple priorities and work effectively under pressure.
- Proficiency in program management software (e.g., Microsoft Project, Jira, Asana).
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