Consumer Success Specialist

2 days ago

bangalore district, India NOSH Full time

About Nosh Robotics The world of cooking is one that is skill-based, complex, and time-consuming. Despite the world advancing forward, we still lag behind in the way we solve for our food. At Nosh, our vision is to enable everyone to savor dishes from every corner of the Earth, ensuring that no one misses the meals they crave, any time of the day Nosh is an AI-powered robo-chef that cooks 500+ dishes across cuisines such as Indian, Asian, Italian, Pot Meals, American, Mexican and Millets/Rice-based automatically. It leverages artificial intelligence to ensure food consistency and a homely taste. Nosh is the brainchild of alumni from ISB Hyderabad, BITS Pilani, and IISc Bangalore, alongside former entrepreneurs and early-stage members from tech companies and startups like AB InBev, Analog Devices, Broadcom, Cred, Unacademy and Yulu. We're creators, dreamers, and doers who never take 'no' for an answer. We thrive on challenging the status quo and discovering elegant solutions to complex problems. Venturing into spaces that have never been touched before requires a different breed of human beings; the kind that does not fit into a mould. We love discovering new ways to make life easier and while we’re always all-hands on-board, we also are empathetic believers. We do not wait for solutions to arrive. We put our heads together, pick up a torchlight and search to find it. Nosh: AI-Powered Robo-chef: Nosh Cooking Matar Paneer: In this role, you will: Own the consumer experience ensuring every Nosh user enjoys a seamless and delightful experience Be the voice of consumer and collaborate closely with product and operations teams to share customer insights and feedback Lead the support function for Nosh Own and nurture the Nosh WhatsApp Community to spark conversations, share updates, tips, and recipes Identify trends in customer behaviour and proactively suggest solutions to enhance satisfaction What you bring on-board: Exceptional communication and interpersonal skills to build trust and rapport Analytical mindset with the ability to interpret data, track performance metrics, and derive actionable insights Strong ownership and bias for action Passion for innovation and its potential to change lives Don’t feel that you tick all the boxes? Don’t fret, we are looking for passion and drive above all, so we would love to chat Why Nosh? Opportunity to be a part of the founding team for a new category product made in India, for the World Revolutionizing home cooking with Nosh and making a lasting impact on kitchens around the world Tasting a lot (a lot) of food :) If you’ve reached till here, we’re sure that you’re super stoked to be a part of Nosh We’ll see you Noshing around

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