Front Office Assistant

4 weeks ago


malappuram, India The Hosteller Full time

Job brief:


The Hosteller, a chain of backpacker hostels with 50+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience India’s rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of India's fastest-growing hostel chains, is uniquely designed, is filled with activities and experiences for travelers to enjoy, and offers quality budget accommodation.


We are looking for "freshers as well as experienced (0-5 years) front desk professionals" to help the company operate its chain of hotels/hostels effectively. He/she will be entrusted to effectively manage multiple facets of hostel operations such as staffing, hiring, guest experience, day-to-day operations, repairs/maintenance, P&L, etc. locally along with a dedicated team and as per the company's standard operating procedures.


Job Role: Front desk associate/Executive/Assistant Manager/Manager (Hotels/Hospitality)

Duration: Full time

Location: Old Goa/Candolim/Saligao/Assagao

Work Experience: 0-5 years (in hospitality)


Job responsibilities:


  • Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc
  • Understanding of the company's vision, business expansion plans, operational standards, etc
  • Understanding the nuances of managing a hotel under a network and optimizing its operations with a bird's eye view
  • Understanding of hotel launches, setups, day-to-day operations, staff fulfillment, etc
  • Understanding of various departments including front desk, housekeeping, F&B, and experiences
  • Understanding of task-based SOPs/TATs, vendor negotiations/management, etc
  • Performing various quality audits about infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis
  • Handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiate with others
  • Interacts with customers to obtain feedback on the quality of products, service levels, and overall satisfaction
  • Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximize operational margins
  • Motivating, mentoring, and aligning co-staffs as per company-defined procedures and policies
  • Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
  • Coordinating with other departments within the company to help resolve issues


Qualifications:


  • Educational background: Hospitality graduate or postgraduate
  • Extensive operational knowledge of hotel operations
  • Outstanding analytical, communication, interpersonal & time-management skills


  • Front Office Assistant

    5 months ago


    Malappuram, India Kovilakam Residency (P)Ltd Full time

    We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...


  • Malappuram, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed Hotel Location : Goa Minimum 3 years front office experience in Hotel Industry Food and Accomdation Provided **FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**: 1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries...


  • Malappuram, India Britfort Academy Full time

    **Job Title: Front Office Executive** **Company: Britfort Academy** **Location: Kotaikkal, Kerala** **Salary: INR 12,000 - INR 18,000 per month** **About Us**: Britfort Academy is a leading language training center offering courses such as IELTS, OET, PTE, and Spoken English. We are committed to providing high-quality education and excellent customer...

  • Front Office Associate

    5 months ago


    Malappuram, India Milife Medicare Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...

  • Front Office Exeutive

    5 months ago


    Malappuram, India VIVO Kerala Full time

    _**Front Office Executive is Responsible for**_ a)Other Brand service or Customer handling experience b) The ability to work well both as part of a team. c) Strong communication skills. d) Excellent people and time management skills. e)Attending customer’s phone calls by following the quality standards set by the company f) Perform follow-up calls...

  • Office Assistant

    4 months ago


    Malappuram, India AL RAZ International Business Links Full time

    Job Title: Office Assistant Job Summary: As an Office Assistant at our job consultancy firm, you will play a crucial role in ensuring the smooth functioning of day-to-day administrative tasks. Your responsibilities will include providing administrative support to consultants and clients, managing office supplies, maintaining records, scheduling...

  • Front Office Assistant

    5 months ago


    Malappuram, India LEENA GROUP HOSPITALITY & LEISURE Full time

    Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

  • Front Office Executive

    5 months ago


    Malappuram, India F F LIFESTYLES PVT LTD Full time

    We are looking for a Salon Front Office Executive to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers. **Responsibilities** - Warmly greet clients, walk them to the proper beauty...

  • Office Assistant

    2 weeks ago


    Malappuram, India AL RAZ International Business Links Full time

    OFFICE INCHARGE, OFFICE ASSISTANT, STUDENT COUNSELLER LOCATION : NEYYATINKARA MALE \FEMALE QUALIFICATION : DEGREE SALARY : 10000-15000 + INCENTIVES **Benefits**: - Health insurance - Paid time off **Experience**: - Customer service: 1 year (preferred) Work Location: In person

  • Office Assistant

    5 months ago


    Malappuram, India Banglore Juicy and Foods Full time

    1) Maintaining files. 2) Performing general clerical and administrative tasks. 3) Helping manage the office correspondence. 4) Organising the office and assisting associates to optimize processes Pay: ₹8,000.00 - ₹10,000.00 per month Supplemental pay types: - Overtime pay **Education**: - Secondary(10th Pass) (preferred)

  • Office Assistant

    5 months ago


    Malappuram, India ADSLAB Full time

    Looking for an female office assistant to be responsible for handling clerical tasks in our office. You will be handling website data entry, blog updates, social media pages & social media accounts managment and performing other general office clerk duties. **1 MONTH TRAINING WILL BE PROVIDED** **Job Types**: Full-time, Permanent, Fresher **Salary**:...

  • Admin Office Assistant

    5 months ago


    Malappuram, India BQRAFT BUSINESS SOLUTIONS Full time

    We are looking for an Office Administrator to join our team and support our daily office procedures. As an Office Administrator, you will perform a variety of administrative and Coordinator tasks. Your responsibilities will include managing our company's general administrative activities, coordinating Client functions, and ensuring our office operates...

  • Office Assistant

    5 months ago


    Malappuram, India I Mates Consultants Full time

    Scope of the Role The Office Assistant is the go-to person for all things office related. He is the one who keeps the office running smoothly and efficiently. He is the one who makes sure that all the office supplies are stocked and ready to go. He is the one who makes sure that the office is clean and organized. He is the one who makes sure that the office...


  • Malappuram, India AL RAZ International Business Links Full time

    office administrtive assistant location : thirurkkad,ramapuram qualification : any degree salary : 14k 9 am - 6 pm is working time accomodation provided Pay: ₹14,000.00 - ₹21,132.40 per month **Experience**: - Microsoft Office: 1 year (preferred) - total work: 1 year (preferred) Work Location: In person


  • Malappuram, India Kottammal Fuels Full time

    Urgently required Accounts cum Office Assistant. Experienced in Tally and Microsoft Excel **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift - Morning shift Ability to commute/relocate: - Malappuram, Kerala: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's...

  • Back Office Assistant

    1 month ago


    Malappuram, India UNIRIDE HONDA Full time

    **Company**: Uniride Honda **Location**: Kizhakkethala, Malappuram **Position**: Office Assistant (Sales Backend & Registration Process) **Type**: Full-time **Salary**: ₹10,000 - ₹15,000 + Incentives **Key Responsibilities**: - Assist in the backend sales process, ensuring accurate documentation and coordination with the sales team. - Handle customer...

  • Front Office Assistant

    5 months ago


    Malappuram, India Brilliance Attestation and Apostille Pvt Ltd Full time

    Brilliance International Attestation Location : Malappuram Experience : Freshers and 1 year Good skills and communication Handling the files Responding the mails Arranging the documents Handling the courier Immedidate joiners Pay: ₹8,000.00 - ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift - Morning...

  • Office Assistant

    5 months ago


    Malappuram, India AL RAZ International Business Links Full time

    **Responsibilities**: - Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management. - Maintain electronic and hard copy filing system. - Perform data entry and manage the customer relationship management system (CRM). - Assist in the preparation of regularly scheduled reports. - Develop and maintain a...

  • Office Assistant

    5 months ago


    Malappuram, India Hike HR Solutions Full time

    **A reputed automobile firm kottakkal hiring office staff for urgent basis** - Exp 1+ - Qualification : Fresher/Experienced - Location : kottakkal - working time 9.30 to 5.30 **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Malappuram, Kerala: Reliably commute or planning to relocate before starting...

  • Office Assistant

    5 months ago


    Malappuram, India shabco properties and builders pvt ltd Full time

    _**keep offices running smoothly by performing administrative tasks such as filing, printing copies, sorting & distributing mail, answering phones and taking messages**_._ **Job Types**: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Overtime pay -...