Housekeeping Head
2 months ago
Job Summary:
We are seeking a detail-oriented and experienced Housekeeping Head to oversee our housekeeping department. The ideal candidate will be responsible for managing the daily operations of the housekeeping department. This role ensures that all facilities are clean, orderly, and well-maintained. The Housekeeping Head supervises the housekeeping staff, manages inventory, and coordinates with other departments to ensure a smooth operation.
Key Responsibilities:
- Lead and manage the housekeeping team, including training, scheduling, and performance evaluations.
- Ensure efficient allocation of work and resources to maintain cleanliness and hygiene standards throughout the facility.
- Complete and ensure all work done in assigned areas are to the highest cleanliness standards
- Supervise the day-to-day operation of the department to ensure service standards are followed
- Develop and implement housekeeping policies, procedures, and standards to ensure operational efficiency and excellence.
- Follow departmental policies and procedures
- Ensure effective communication, including coaching and performance management
- Monitor and manage inventory of cleaning supplies and equipment.
- Implement cost-saving initiatives without compromising quality.
- Monitor and control expenses to stay within budget.
- Knowledge of cleaning techniques and materials.
- Familiarity with cleaning equipment and maintenance procedures.
- Ability to troubleshoot and perform minor repairs on cleaning equipment.
- Attend regularly scheduled departmental meetings
- Ensures all employees have proper supplies, equipment and uniforms.
- Ensure uniform and personal appearance are clean and professional
- Recruit, manage, train and develop the housekeeping team
- Conduct regular training sessions on the proper use and safety measures related to cleaning chemicals.
- Develop, document, and maintain comprehensive SOPs for all housekeeping activities and processes.
- Train housekeeping staff on SOPs to ensure consistent and high-quality service delivery.
- Regularly review and update SOPs to reflect best practices and changes in industry standards.
Required Skills:
- Experience: Minimum of 10+ years of experience in housekeeping management within the hospitality industry.
- Education: Degree in hospitality management or related field preferred.
- Skills: Strong leadership, organizational, and communication skills. Proficiency in Microsoft Office and housekeeping management software.
- Attributes: Detail-oriented, proactive, and able to work under pressure.
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