Oracle Field Service Cloud Consultant

2 weeks ago

bangalore, India LTIMindtree Full time

Must have 5+ years of experience in implementing Oracle Field service cloudgood understanding of the Field Service Cloud version 24C or latest capabilitiesHands on experience in OFSC setups including message scenarios filters routing pluginsStrong domain and process knowledge of Field ServiceMust understand end to end service flows including Oracle B2B Fusion Service Cloud and OFSCAbility to engage with different stakeholders understand requirements analyse the field service processes and deliver an Oracle Field Service cloud-based solutionAbility to handle production incidents troubleshoot OFSC issues including integration issues deliver OFSC fixes and work with interfacing teams to resolve incidentExperience in OFSC integration along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirableCandidates with Oracle Certification in Oracle Field Service Cloud will be preferredStakeholder ManagementEffectively communicating project status updates to key stakeholders including business users' technical teams and senior managementRequirements GatheringCollaborating with business stakeholders to identify and document detailed requirementsMandatory Skills: CX - Oracle Field Service CloudPan India locations (Hybrid Mode)

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