Client Support Specialist

2 weeks ago

mount, India beBeeCustomerService Full time

ARDEM seeks a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets.Key Responsibilities:Handle customer queries through Zendesk and provide timely and accurate responses.Review engineering drawings and specifications to process customer orders and submittals.Enter and maintain order details in the system with high accuracy.Prepare and share reports, documentation, and customer updates.Work with internal teams to resolve issues and ensure customer satisfaction.Retrieve technical and product-related information as needed to support customer requests.Manage multiple tasks in a deadline-driven environment.This opportunity enhances your work-life balance with allowance for remote work. To be successful, you must meet the following technical requirements: Laptop or Desktop: Windows Operating System, 14-inch screen size, FHD resolution, I5 processor or higher, 8GB RAM (minimum), and 100 MBPS or higher internet speed.What You'll DoSupport customers through various channels including phone, email, and chat.Process orders and manage service tickets in a timely manner.Collaborate with internal teams to resolve customer issues.What We OfferRemote work option.Competitive salary and benefits package.Opportunities for career growth and professional development.

  • Technical Support Specialist

    7 days ago

    mount, India beBeeCustomerService Full time

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    mount, India beBeeDataEngineer Full time

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    mount, India beBeeTechnical Full time

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    mount, India beBeeAdministrative Full time

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    mount, India beBeeImmigration Full time

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    Mount Abu, India OOLIO Full time

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    Mount Abu, India Indore Prime Properties Full time

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    mount, India beBeeData Full time

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