Senior Technical Operations Specialist

7 days ago

lucknow, India beBeeoperations Full time

Job Description:We are seeking an experienced Technical Operations Manager to oversee and guide a team of technical professionals in a dynamic, 24x7 production environment. The ideal candidate will have a strong background in Linux system administration, incident management, production deployments, and cross-functional coordination.This role demands a proactive leader who can manage escalations, ensure system uptime, and drive operational excellence.The selected candidate will be responsible for leading and mentoring a team of technical operations engineers, guiding them in handling critical situations and high-severity incidents, managing and resolving L2/L3 technical issues, ensuring minimal downtime and quick resolution.Lead and mentor a team of technical operations engineers.Guide the team in handling critical situations and high-severity incidents.Manage and resolve L2/L3 technical issues, ensuring minimal downtime and quick resolution.Required Skills & Qualifications:The ideal candidate will possess the following skills and qualifications:8–12 years of experience in technical operations or system administration.Proven experience in leading and managing technical teams.Strong Linux administration skills (command-line, scripting, troubleshooting).Solid understanding of networking fundamentals (beyond basic level).Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus, etc.).Experience in incident management and root cause analysis.Familiarity with ITIL processes and escalation management.Certifications in Linux (RHCE, LFCS), Networking (CCNA), or ITIL are highly desirable.

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