Technical Service

3 days ago

gurugram, India Dupont Full time
JOB DESCRIPTION

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

DuPont E&I Industrial Solutions has an exciting and challenging position as a Technical Service & Development (TS&D) Specialist for MOLYKOTE® specialty lubricants.

MOLYKOTE® specialty lubricants are designed and engineered to solve lubrication-related problems and save energy by reducing friction and wear. We offer a broad portfolio of specialty lubricants including greases, anti-seize pastes, multipurpose oils, specialty compounds, dispersions, anti-friction coatings and more, for a wide range of applications in automotive, industrial, appliance and maintenance.

The TS&D Specialist will support MOLYKOTE® specialty lubricants business in India. The job holder will work closely with customers to identify and win opportunities, have line of sight and take ownership to develop effective solutions for the region, develop and qualify new products based on customized material properties, coordinate new product launch, serve as a mechanism to feedback regional needs to marketing and R&D to well position MOLYKOTE® specialty lubricants and drive sustainable business growth for the region.

Key Responsibilities:

Provide technical service and development support for customers to drive business growth, including performance testing, troubleshooting, new product/application development and associated testing to enable qualification. Conduct lab work and document data properly. Lead projects from conception through implementation and manufacturing. Establish project plans, monitor performance according to plan and is accountable for delivering goals and objectives on targets. Assist with development of product value-propositions and understand competitive landscape. Prepare, update, and maintain technical guides and marketing literature. Conduct technical presentations at company meetings, technical conferences, and customer/partner facilities. Identify and develop opportunities for improvement and business gains. Assist regional commercial and marketing team to develop and achieve business growth plans. Work with MOLYKOTE RD team to build lab capabilities including new equipment, processes and test methods where needed.

Required Education, Experience and Qualifications:

A minimum of a Bachelor's Degree in Applied Chemistry/Material Science/Chemical Engineering/Mechanical Engineering or related science background is required. Master’s candidates are encouraged to apply. The candidate must have experience working with external customers. Demonstrated ability to identify, understand and define customer needs, and drive new product/application development to meet customer needs. Experience with specialty lubricant technologies/applications and tribology (friction and wear) testing is required. 5+ years in specialty lubricant industry. Strong background in problem solving, using multiple analytical procedures to identify and characterize product development barriers. Demonstrated ability to analyze prior art and incorporate information and knowledge management tools and systems into work. Proficiently use patent analysis tools to maintain expert understanding of a technology/market area. Demonstrated ability to make clear, persuasive, concise, and well-organized oral presentations. Effectively communicate verbally and in writing to team members and management on all aspects of program activity. Excellent English communication skills. Highly motivated and self-directed individual with excellent interpersonal skills and the ability to interact with employees at all levels in the organization. Must be able to work well in teams and to work independently with limited supervision. Willingness to travel extensively in India, about 30-40% of the time.

Preferred Qualifications:

Demonstrated results in a customer-facing technical role. Demonstrated ability to identify and drive new opportunities, and lead cross-functional teams to handle various projects and key customer relationships. Have a proven record of accomplishments, including new products, patents, publications and/or novel product claims.

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