Customer Experience Ambassador

3 days ago


Jamnagar, India beBeeCommunication Full time

Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.About the Role:The successful candidate will be responsible for handling customer inquiries and providing solutions to their problems in a timely and professional manner. They will also be required to work closely with internal departments to resolve customer issues and meet their needs.Key Responsibilities:Contact customers via phone, email, and chat to resolve their queries and provide support.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer needs and ensure seamless communication.Enter data accurately into various platforms to maintain up-to-date records.Requirements:To succeed in this role, you will need to possess excellent phone etiquette and strong verbal, written, and interpersonal skills. You should also be able to multitask, organize, and prioritize your work effectively. Additionally, you should have good technical knowledge of Samsung home appliances and be proficient in Gujarati, English, and Hindi languages.Qualifications:Bachelor's degree in Computer Science or related field.Diploma in Engineering.



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