IT Service Desk Operations Manager
6 days ago
Job Title: IT Service Desk LeaderWe are seeking an experienced and skilled IT Service Desk Leader to oversee and coordinate our overseas operations. The successful candidate will manage a team of Service Desk Engineers, ensuring customer-focused support and effective ticket management.Ticket Management Responsibilities:Log, track, and assign tickets in the ITSM/ticketing system.Apply smart routing logic (L1 → L2 → L3 escalation) and make transportation/dispatch decisions for onsite support engineers when required.Team Leadership Responsibilities:Supervise a remote team of Service Desk Engineers (L1/L2).Balance workloads, provide shift coverage planning, and conduct regular performance reviews.Operations & Reporting:Track SLA performance, produce daily/weekly reports, and suggest automation improvements.Highlight recurring incidents and maintain professional communication with customers.Requirements:Proven experience in IT Service Management.Strong leadership and communication skills.Ability to analyze data and improve processes.
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Service Desk Lead
2 weeks ago
Vijayawada, India HCLTech Full timeDear Candidate, We have opening for “Service Desk L2 Lead” role at HCLTech, Nagpur. Please see the below job description and revert with your updated CV in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: Analyst would be responsible for handling L2...
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IT Service Management Specialist
1 week ago
vijayawada, India beBeeCustomer Full timeAre you a technology professional looking for a challenging role in IT service management?Job Description:As an Information Technology Service Desk professional, you will be the primary point of contact for end-users via phone, chat, and self-service tickets.You will be responsible for qualifying and opening tickets for remediation of events, triaging...
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Remote Healthcare Operations Professional
5 hours ago
vijayawada, India beBeeIT Full timeHealthcare IT Internship OpportunityThis is an excellent chance to gain hands-on experience in healthcare operations, working remotely with our team.Key Responsibilities:Assist with integration monitoring and reconciliationsDocument updates, issues, and progress in a project management toolSupport service desk operations and client coordinationParticipate in...
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Vijayawada, India Placement India Full timehiring for 7 airport information desk associate jobs in nashik, nagpur, surat, vadodara, bhubaneswar, guwahati, jammu, mysore, vijayawada, kozhikode/calicut, for freshers,required educational qualification is : higher secondary, secondary school, ., , , , , , bams, bachelor of hotel management with good knowledge in flight information, air ticketing, ground...
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Front Desk Receptionist
1 week ago
Vijayawada, India HAPPY VACATIONS TOURS & TRAVELS Full timeWe are looking for **Front Office Receptionist** for our company. We are into tourism development and established in Vijayawada. **Job responsibilities**: - Should handle calls from clients and explain clearly on the service and any further queries. - Should be good at oral communication, confident looking. - Should know basic computer knowledge (Typing,...
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Front Desk Receptionist
3 days ago
Vijayawada, India HAPPY VACATIONS TOURS & TRAVELS Full timeWe are looking for **Front Office Receptionist** for our company. We are into tourism development and established in Vijayawada. **Job responsibilities**: - Should handle calls from clients and explain clearly on the service and any further queries. - Should be good at oral communication, confident looking. - Should know basic computer knowledge (Typing,...
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Service Operations Specialist
1 week ago
vijayawada, India beBeeFieldOperations Full timeService Operations SpecialistAt our organization, we are seeking a highly skilled Service Operations Specialist to join our team. The successful candidate will be responsible for ensuring smooth service operations and effective problem-solving.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with service advisors,...
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HR Operations Specialist
1 week ago
vijayawada, India beBeeHumanResources Full timeJob DescriptionThe successful candidate will be responsible for overseeing all aspects of human resources and administrative operations across the organization. This role demands a proactive, organized, and communicative professional who can manage recruitment, employee relations, office operations, compliance, and strategic HR initiatives while ensuring...
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Chief Service Operations Officer
1 week ago
vijayawada, India beBeeServiceDelivery Full timeJob TitleWe are seeking a highly skilled Service Delivery Manager to join our team. This is an excellent opportunity for an individual who enjoys working in a fast-paced environment and has a passion for delivering exceptional service.Prepare and present client operational reporting at monthly meetings.Develop and manage Client SLAs and Reporting, including...
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Remote Healthcare Technology Expert
1 week ago
vijayawada, India beBeeInternship Full time**Healthcare IT Internship Opportunity**We are seeking a motivated and detail-oriented individual to join our service desk team as a Technology Intern. This 12-week unpaid internship offers hands-on experience in healthcare technology, IT systems, and support operations all conducted remotely.Assist with integration monitoring and reconciliationsDocument...