Administrator
4 weeks ago
Job Title: Office Administrator
Location: Fully Remote (your India home)
Job Type: Full-Time
Experience Level: Mid-Level (7+ years of experience)
Salary: Competitive - please quote your fair salary
Urgent Hiring Interviews starting this week.
Company website: www.TradesTeam.co.uk
About TradesTeam:
TradesTeam provides home repair services using cutting edge techonlgoy, dedicated to delivering tailored services for domestic customers. We specialize in a user-centric platforms that streamline operations and enhance user experiences. As we continue to grow, we are looking for an experienced administrator 7+ years of work experience to join the core management team on day-to-day activities.
Job Overview:
The job of Office administration involves interaction with management team / Clients / Customers / Suppliers. Tasks such as: Call handling / Email writing / Spreadsheets / Money management.
As a UK-based company, we require candidates to work according to the UK time zone of 9am to 5pm.
As a varied role and you will be a key member of the core team, Building the teams as we grow, so the potential to lead the team of thousands of staff is truly exciting.
Key Responsibilities:
- CRM Dashboards, on browsers, really good at using and navigating around those
- Taking customer payments – on multiple platforms such as POS Card reader / BACS / Merchant services like stripe.com
· Reconcile all payments check anomalies and aim to rectify payments.
- Call handling maybe upto 20 calls a day only.
- Really good with mobile apps and chat apps.
- Admin tasks in office for Managers, where priorities can change suddenly
- Read documents that you have been instructed to learn and read.
- Time keeping. Be on time and available in UK time zone.
- Writing Documents & new Procedures of things learnt that are valuable to company.
· Experience of QuickBooks or Xero for managing Utility payments and costings for supplies of gas / electricity / water / internet and getting best value.
· Keep an eye on spending.
· Updating the CRM system, maintain communications with field engineers & customers.
Required Skills:
- Learn extremely fast, new systems and new work tools – use the internet to learn.
- Use AI Artificial intelligence: use it, keep learning with it, do your work faster with it.
- Very well-spoken English, at a level to converse with UK British customers.
- Speak Gujrati or Urdu as a native language.
· Teamworking skills with the Right can-do attitude & Problem-solving approach.
· Very good Organisational skills, ability to create Spreadsheets in MS Excel.
Preferred Qualifications:
- Certification in some Admin work, or other similar certifications
- Bachelor’s degree from a good University, or a related field with at least 7 years of post-degree experience.
Preferred experience
· Some work experience in hospitality / food / bars / restaurant industry – Sales or Service.
· Experience in a call centre
- Experience working in both large international corporate company and small businesses.
What We Offer:
- Competitive salary
- Fully remote work
- Opportunities to be Team Leader.
- UK visa sponsorship for exceptional candidates after 6 months of employment, as we will offer you a on-site position at our headquarters in the UK.
TradesTeam values diversity and encourages applications from all backgrounds.
What you Require for remote work: you must have a reliable internet connection and a suitable room environment for you to work in. In order to setup working from home, the technologies required, such as screen / device / keyboard. The company will pay on a monthly basis for these items in addition to your salary (over 5 months), but you may need to look at interim EMI options.
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