ValueMomentum | CA7 Production Support

1 week ago

india ValueMomentum Full time

Job Description for Production Support Engineer – CA-7

Job Title: Production Support Engineer – CA-7

Primary Skill: CA-7 support, Control-M, Batch monitoring and scheduling, JCL

Location: Hyderabad

Experience: 2-4 years


About the job

We are looking for a Production Control Analyst who is proficient with the use of the CA-7 or equivalent scheduling application and JCL. Production Process Support (PPS) team responsible for ensuring business continuity by providing production support, IT infrastructure maintenance, and day-to-day first-line support to all employees during regular business hours. Any downtime in the client's business would have a huge impact on their customer service.


Know your team

At ValueMomentum’s Engineering Center, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&C insurance value chain. We achieve this through strong engineering foundation and continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain expertise.


Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects.


Responsibilities:

As a “Production Support Engineer – CA-7”, your day-to-day work activities will be as follows:

  • Analyze and adjust daily, weekly, monthly job streams to maintain schedules as required by application owner.
  • Strong skills on the Unix Shell scripting.
  • Log into to Unix/Linux environment to check Mainframe File transfer protocols.
  • Follow the appropriate schedules and check-off sheets and monitor all the production systems running to ensure they are completed successfully and run in the proper sequence.
  • Coordinate all end user requests for AD HOC jobs, special production runs (implementing new applications, procedures or yearend work etc. assuring they run on specific timetables achieving the desired results.
  • Assist with troubleshooting follow up and resolving processing abends.
  • Analyze all production abends preventing daily schedules from completing successfully and follow up with the end users.
  • Reporting status of daily work, problems, projects. Communicate all pertinent scheduling info to all involved groups.


Requirements:

Candidates are required to have these mandatory skills:

  • Strong skills in CA-7 batch monitoring and scheduling techniques for a multiplatform environment, or any other equivalent scheduling tool.
  • Extensive knowledge of batch processing and experienced in resolving batch abends like SB-37,SE-37, Catalog issues, JCL errors. Providing immediate fixes and submitting the job from CA-7-CA11
  • Knowledge in TSO, ISPF, FileAID, SPOOL.
  • Strong skills in Unix Shell scripting.
  • Knowledge and experience in Endevor / any version control tool
  • Have knowledge / experience in service management application such as Service-Now.
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
  • Strong interpersonal skills with the ability to build client relationship/rapport quickly.


Desired Skill Set:

Candidates having these extra skills on their resumes have an added advantage:

  • Having scripting know/edge / experience is a plus


About ValueMomentum

ValueMomentum is a leading solutions provider for the global property & casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.

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