GenAI-Support Specialist
2 days ago
About the CompanyBCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies.About the RoleThis role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40 Generative AI Security Engineering & Operations, this role involves proactive incident review, managing operational risk, quick response to AI-related operational issues, and coordination with engineering and product teams to ensure system reliability, accuracy, and compliance.Responsibilities- Perform 24x7 operational readiness for GenAI security platforms, with defined SLAs and consequence management workflows.- Partner with Security Operations Center to triage, contain, and remediate incidents.- Ensure observability, logging, and monitoring provide full operational transparency.- The ideal candidate is detail-oriented, technically adept, and comfortable working in a high-availability environment supporting critical AI operations.- Monitor GenAI platform dashboards, alerts, and performance metrics around the clock.- Detect and assess incidents, classify severity, and initiate response protocols.- Perform first-level troubleshooting and escalate issues as required.- Maintain accurate and timely incident logs.- Follow standard operating procedures (SOPs) for handling sensitive or customer-facing AI outputs.- Proven experience in a support or operations role, preferably within the AI or tech industry.- Strong understanding of Gen AI products and security operations.- Strong Security foundational knowledge (ideally in the following categories: SaaS, Network Security, Data Security, Risk).Qualifications- Bachelor's degree in computer science, Information Systems, AI/ML, or related field (or equivalent experience).Required Skills- 8-10 years in Information Security.- Threat Modeling and incident management.- Understanding how to find issues (This person will be looking for proactive issues).- 1-2 years Gen AI.- Certifications - CISSP, CISM, SANS.Preferred Skills- Exposure to Generative AI tools (e.g., OpenAI, Anthropic, Hugging Face, Azure AI, Vertex AI).- Cyber Security Certifications such as CISSP, CISM, SANS.- GENAI, AI ML certifications.Pay range and compensation package18 LPA-20LPALocation- Bangalore- Karnataka, India Schedule Friday-Tuesday- Three days a week in office. 8-5 PM IST Interview Time- 7:30 AM-9:00 AM MST- Between now and next Thursday.Equal Opportunity StatementBCForward is committed to diversity and inclusivity.
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GenAI-Support Specialist
4 days ago
bangalore, India BCforward Full timeAbout the Company BCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies. About the Role This role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40...
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GenAI-Support Specialist
3 days ago
Bangalore, India BCforward Full timeAbout the Company BCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies. About the Role This role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40...
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GenAI-Support Specialist
4 days ago
bangalore, India BCforward Full timeAbout the CompanyBCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies.About the RoleThis role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40...
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GenAI Solution Architect
2 weeks ago
bangalore, India Recro Full timeAbout the RoleWe are seeking a seasoned AI / GenAI Solution Architect with deep expertise in AI/ML, LLMs, and Agentic Frameworks, who can design, build, and deliver enterprise-grade GenAI platforms. The ideal candidate will have strong technical acumen in Python, Azure AI stack, and CoPilot integrations, combined with hands-on experience in solution...
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Genai/ml Sales Specialist
3 weeks ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTION AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud Our team empowers every customer to grow by providing tailored service unmatched technology and support We dive deep to understand each customer s unique challenges then craft innovative solutions that accelerate their...
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GenAI Solution Architect
1 week ago
Bangalore, India Recro Full timeAbout the Role We are seeking a seasoned AI / GenAI Solution Architect with deep expertise in AI/ML, LLMs, and Agentic Frameworks , who can design, build, and deliver enterprise-grade GenAI platforms. The ideal candidate will have strong technical acumen in Python, Azure AI stack, and CoPilot integrations , combined with hands-on experience in solution...
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GenAI Solution Architect
4 days ago
bangalore, India Recro Full timeAbout the RoleWe are seeking a seasoned AI / GenAI Solution Architect with deep expertise in AI/ML, LLMs, and Agentic Frameworks, who can design, build, and deliver enterprise-grade GenAI platforms. The ideal candidate will have strong technical acumen in Python, Azure AI stack, and CoPilot integrations, combined with hands-on experience in solution...
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Senior GenAI Security Specialist
17 hours ago
bangalore, India beBeeTechnical Full timeJob OverviewPalo Alto Networks is a leading cybersecurity company that seeks to protect the digital way of life. Our mission is to empower customers to unleash the promise of GenAI apps while maintaining robust security postures.We are looking for a highly skilled and experienced Technical Support Engineer to join our team. As a senior escalation point for...
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Business Analyst/Pre-sales Consultant– AI/GenAI
2 weeks ago
bangalore, India Relanto Full timeJob Title: Business Analyst – AI/GenAI & Solutioning Location: Bangalore Experience: 5 years Job Summary: We are looking for a proactive and strategic Business Analyst with experience in AI and Generative AI (GenAI) projects to join our growing team. This role is ideal for a candidate who thrives at the intersection of business and technology, with a...
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bangalore, India Relanto Full timeJob Title: Business Analyst – AI/GenAI & Solutioning Location: Bangalore Experience: 5 years Job Summary: We are looking for a proactive and strategic Business Analyst with experience in AI and Generative AI (GenAI) projects to join our growing team. This role is ideal for a candidate who thrives at the intersection of business and technology, with a...
