IT Technical Process Expert

6 days ago

vadodara, India beBeeSystemAdministrator Full time

Job Title: IT Service Management SpecialistThe Key Person will provide support for the managed services tool sets and supporting processes and procedures. This includes providing daily support for operational needs and managing ticket distribution to ensure all client access management requests are handled on time.Reporting to the Manager, Application Development, Managed Services, the ITSM Specialist will regularly engage with system stakeholders and cross-functional teams to ensure the smooth, ongoing operation of our technical support center and ticket management systems, as well as their proper evolution to meet ever-changing business needs.Responsibilities:Act as SME with respect to technical and functional design requirements, general data concepts, mapping, and relationships.Troubleshoot and fix issues related to Service Now.Provide administrative support for users, roles, and groups.Provide technical support for existing service environments, applications, and modules.Maintain and review the effectiveness and efficiency of all ITSM processes.Support upgrades and evolution of Service Now.Monitor assignment group queues in Service Now and proactively assume ownership of incidents and requests.Work with other members of the Platform team on an as-needed basis to ensure that the design and processes meet technical requirements.Validate Service request requirements and work them to completion in Service Now.Participate with operational teams to identify enhancement opportunities for improvement and work to implement enhancements.Other sys admin duties as assigned.

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    vadodara, India beBeeDataDriven Full time

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    vadodara, India beBeeTechnical Full time

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    vadodara, India beBeeExpertise Full time

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    vadodara, India beBeeAutomation Full time

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    vadodara, India beBeeDataSolutions Full time

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    2 weeks ago

    Vadodara, India Siemens Full time

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  • Service Expert

    4 days ago

    vadodara, India beBeeTechnical Full time

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  • Purchase Executive Jobs Opening in Transflow Process Systems Private Limited at Vadodara-Others, VadodaraLess

    2 weeks ago

    Vadodara, India Transflow Process Systems Private Limited Full time

    We are seeking a qualified individual to manage duties within the Purchase Department as well as HR functions, such as payroll processing and general HR operations.We are looking for a candidate who can handle responsibilities in both the Purchase Department and Human Resources, including salary processing and other HR-related tasks.More information about...

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    2 days ago

    vadodara, India beBeeEnterprise Full time

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  • Process Quality Expert

    4 hours ago

    vadodara, India beBeeQualityAssurance Full time

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