Assistant Manager

4 days ago


bangalore, India Career Guideline Full time

Job Title: Assistant Manager – Back Office OperationsLocation: Thane Experience: 2–3 years as a Team Leader in Back Office Process Salary: Up to ₹6 LPA Shift: 24/7 (Rotational)About the Role:Our client in Thane is looking for a skilled and proactive Assistant Manager (AM) to lead and manage back-office operations. The ideal candidate must have hands-on experience leading teams in a reputed organization and should possess excellent communication and people management skills.Key Responsibilities:Lead, mentor, and manage a back-office operations team.Ensure smooth day-to-day functioning of processes with high accuracy and efficiency.Monitor team performance, set KPIs, and ensure delivery of SLA targets.Handle escalations, resolve operational issues, and maintain process quality.Prepare and share daily/weekly/monthly reports with management.Coordinate with internal stakeholders to ensure operational alignment.Drive process improvements to enhance productivity and accuracy.Support training and development activities for process executives.Required Skills & Qualifications:Graduate in any discipline (preferred).2–3 years of proven Team Leader experience in a back-office process from a reputed organization.Strong communication (verbal & written) and interpersonal skills.Ability to manage teams in a fast-paced environment.Strong analytical, reporting, and decision-making abilities.Flexibility to work in 24/7 rotational shifts.Benefits:Opportunity to work with a reputed client.Growth-oriented role with team management exposure.Competitive salary up to ₹6 LPA.How to Apply:Interested candidates can share their updated CV at: 📧 umakanta.patro@careerguideline.co.in


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