Sr Lead SME

1 day ago

uttar pradesh, India Airtel Digital Full time

We seek a Senior PAM Specialist with over 10 years of experience, possessing deep architectural understanding and hands-on expertise with Arcon PAM. This strategic role involves leading the design, complex implementation, and optimization of PAM solutions, providing Level 3 support, and ensuring adherence to Cloud standards and best practices while mentoring junior team members.


  • Lead advanced deployment, architecture design, and configuration of scalable and resilient Arcon PAM solutions (v5.x, v6.x) across data centers/cloud using auto-scaling, load balancing, and multi-region failover.
  • Administered break-glass access management protocols to provide emergency privileged access during critical situations while maintaining audit trails and compliance.
  • Design and implement HA/DR solutions for PAM components.
  • Design and enforce onboarding frameworks for Windows, UNIX, databases, openshift/openstack and cloud targets.
  • Lead technical upgrades, patch management, and version migrations across environments
  • Define session recording and alerting policies aligned with internal audit/compliance standards.
  • Drive root cause analysis and corrective actions for high-priority production issues.
  • Conduct pre-audit system assessments and proactively remediate compliance gaps.
  • Coordinate with internal GRC teams to align PAM controls
  • Author technical documentation, SOPs, runbooks, and deployment guides.
  • Implement privileged access review and recertification workflows.
  • Creation of policies and reports in PAM solutions
  • Provide support to the entire PAM /PIM environment


Technical Skill Required:

  • ARCON PAM v5.x and above
  • Strong understanding of Privileged session management, vaulting strategy, and policy enforcement.
  • Strong Windows Active Directory, UNIX, Linux & SSH key management experience
  • Strong understanding of network hardware configuration and password management options (SSH, ACS, LDAP)
  • Strong understanding of Database authentication methods and techniques (standalone, LDAP/AD, others)
  • Ability to document and define PAM target state processes and gather business requirements
  • Exposure to DevOps tools, CI/CD, and automation platforms is a plus.
  • Good understanding of Privileged Management processes; Defining Access Control, User Entitlements, Manage Applications Credentials, and User Access Policy Management
  • Should have PAM workflow design concepts, integrations and implementation
  • Windows Server (2012, 2016, 2019), Linux (RHEL, CentOS, Ubuntu), UNIX systems
  • Active Directory/LDAP, SAML, OAuth, OIDC, SSO
  • ITSM: ServiceNow, BMC Remedy.
  • MFA: DUO, Azure MFA, RSA, ADFS
  • Protocols: SSH, RDP, HTTPS, TLS/SSL, SNMP.
  • Scripting & Automation: PowerShell, Bash/Shell, Python, Ansible, Terraform
  • Windows Server (2012, 2016, 2019), Linux (RHEL, CentOS, Ubuntu)
  • MS-SQL, MySQL

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