Technical Support Operations Manager
2 weeks ago
Job DescriptionThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues.You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.Reproduce customer environment and run testsManage and address electronic tickets efficientlyLiaise between sales team, customer success team, and customers to properly address customer problemsTroubleshoot and configure software and hardwareRequired Skills and QualificationsOur ideal candidate should have:2+ years' of technical support experienceCustomer service orientedStrong written and verbal and troubleshooting skillsQualifications & Requirements1. Education & Professional BackgroundBachelor's degree or above in Electrical Engineering, Automation, Energy & Power Engineering, or related fields preferred.2. Management & LeadershipProven experience in team management, talent development, and performance enhancement.Ability to coordinate resources between headquarters and local operations and effectively drive strategy execution.3. Industry ExperienceMinimum 2 years of after-sales management experience in the solar or inverter industry.4. Localized Operational CapabilityFamiliarity with India's service market, customer behavior, and business ecosystem.Demonstrated experience in building localized service systems from scratch (0 to 1).5. Language & Location RequirementsStrong communication skills in both English and Chinese, to coordinate with headquarters and local customers.Willingness to be based in India long-term, with occasional travel to Shenzhen as required.
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VMware Senior Technical Support Engineer
2 weeks ago
Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...
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Technical Operations Manager
4 weeks ago
India Amazon Music Full timeJob Description Description AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance...
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Technical Operations Manager
3 weeks ago
Delhi, India Nouvel Facilities Full timeJob Description Company Description: Founded in 1997, Nouvel Facilities is an integrated solutions provider for facility management, delivering quality services to various industries. With a workforce of 3500 people, we serve over 200 locations across the country. Nouvel Facilities is known for re-inventing facilities management and offering unparalleled...
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Technical Support Manager
1 week ago
Hyderabad, India Zones India Full timeJob Description Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain....
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Manager, Technical Support
1 week ago
Ahmedabad, India Advantmed India LLP Full timeJob Description Designation: Manager - Technical Support Location: Ahmedabad [Work From Office] Shift: Rotational Shift Role & Responsibilities: - Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. - Train, coach and mentor L1/L2 Technical Support Engineers. - Manage 24X5/7 service...
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Technical Support Manager-india
2 weeks ago
india Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...
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Manager Technical
2 weeks ago
Bengaluru, India JLL Full timeJob Description Job Description Position Overview - Title: Manager Technical, Operations and Transition - Business Unit: Corporate - Reporting to: Regional Head South - Key Stakeholders: Branch Heads/Operations Lead Key Responsibilities Transition Management - Carry out management of Electro-Mechanical transitions for South PM region - Execute the MEP/SS...
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Marketing Operations Manager
3 weeks ago
India Your Support Team Full timeWe’re hiring: Marketing Operations Manager (Part-Time) For an international digital coaching platform Your Support Team launching in US/UK/CA/AU. We already have: ✔️ website ✔️ landing + quiz ✔️ automations (90% ready) ✔️ CRM ✔️ Gumroad payments We need a person who will: audit the funnel finalize the launch setup run Meta Ads tests...
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Technical Support Engineering Manager
1 day ago
India Microsoft Full timeJob Description Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company...
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Marketing Operations Manager
3 weeks ago
India Your Support Team Full timeWe’re hiring: Marketing Operations Manager (Part-Time) For an international digital coaching platform Your Support Team launching in US/UK/CA/AU.We already have: ✔️ website ✔️ landing + quiz ✔️ automations (90% ready) ✔️ CRM ✔️ Gumroad paymentsWe need a person who will: 🔹 audit the funnel 🔹 finalize the launch setup 🔹 run Meta...