Service Management Professional
4 hours ago
ITSM Service Delivery ProfessionalWe are seeking an experienced IT service management professional to take ownership of our Freshservice platform.Key Responsibilities:Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows, SLAs, and integrations with other enterprise tools.Design and refine ITSM processes aligned with industry best practices.Ensure compliance, consistency, and continuous improvement across service management operations.Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.Provide training and support to end-users and internal teams on Freshservice usage and enhancements.Develop dashboards and reports to track KPIs, SLA adherence, and service performance.Analyze trends to identify improvement opportunities and reduce ticket resolution time.Explore and implement new Freshservice features and third-party integrations to enhance platform capabilities.Requirements:3–5 years of experience in ITSM roles, with at least 2 years hands-on experience in Freshservice administration and configuration.Strong understanding of IT service management principles and industry frameworks.Experience with automation, scripting, and API integrations within Freshservice.Excellent problem-solving, communication, and stakeholder management skills.
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IT Service Management Professional
1 week ago
bangalore, India beBeeDevelopment Full timeJob OpportunityWe are seeking a skilled IT Service Management Developer to join our team. As a key member of our IT department, you will play a vital role in developing and managing the application roadmap for enhancements and development.Key Responsibilities:Provide technical architecture analysis, design, and direction on development activities.Design and...
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Senior IT Service Management Professional
1 week ago
bangalore, India beBeeImplementation Full timeIT Service Management SpecialistThe role entails a senior IT service management professional with 5-10 years of experience in implementing ServiceNow applications, including incident management, problem management, change management, knowledge management, or service catalog, mobile app, and virtual agent.Key responsibilities include:Configuring ServiceNow IT...
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Professional Services Consultant
3 days ago
bangalore, India MasterControl Full timeAbout MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and...
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Professional Services Consultant
2 weeks ago
bangalore, India Check Point Software Full timeAs the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an...
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Professional Services Consultant
1 week ago
bangalore, India Check Point Software Full timeAs the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an...
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Expert IT Service Management Professional
1 week ago
bangalore, India beBeeServiceManagement Full timeIT Service Management SpecialistWe are seeking a skilled IT Service Management Specialist to join our team. As a key member of our organization, you will be responsible for designing, developing, and implementing IT service management solutions using the ServiceNow platform.You will work closely with cross-functional teams to identify business needs and...
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Professional Services Engineer
3 days ago
Bangalore, India Office (BANGALORE) NetApp Full timeJob Summary NetApp, recognized as one of the top workplaces, presents an exciting opportunity for Professional Services Engineer with our Global Services and Solution Center. We provide solution consulting and post-sales technical expertise for the automation to orchestrate NetApp products and infrastructure management. The engineer may be involved in...
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Manager, Professional Services Consulting
1 week ago
Bangalore, Karnataka, India AUTODESK Full timeJob Requisition ID 25WD93719 Position Overview The Professional Services practice partners closely with manufacturing customers to shape their digital strategies define outcome-driven success criteria assess current processes develop business value justification and prepare organizations for implementation of Autodesk solutions across their product...
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Professional Services Consultant
2 weeks ago
bangalore, India Check Point Software Full timeAs the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an...
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Professional Services Engineer
2 days ago
Bangalore, Karnataka, India Fortive Full timeReceive Jira tickets from Professional Services containing eInvoice specifications data feed requirements error handling rules or integration notes Build end-to-end eInvoice configurations including spec creation preprocessing rules error conditions special cases and file-handling logic Create and validate email notifications for eInvoice workflows and...
