Ample | Technical Trainer | bangalore

3 weeks ago


bangalore, India Ample Full time

D Title : Technical Trainer – Retail Service

Description : Train new hires and up-skill existing staff to enhance customer experience and improve Customer satisfaction at all levels

Responsibilities
1. Monitor Course completion of schedule training calendar
2. Identify areas of improvement, upskill techs and front desk executives based on performance scores
3. Deliver product knowledge to newcomers
4. Ensure process, procedure and compliance adherence
5. Prepare SOP and version it
6. Prepare question bank fortnightly and ensure all individuals completes the course.
7. Double up as L2 repair approver as and when required.’’
8. Training executives on customer handling skills, and deploy mock exercises
9. Train techs on troubleshooting techniques.
10. Prepare and provide on-job training
11. Skill enhancement basis performance

Ideal candidate:
1. Should have at least 3 yrs experience training technicians - Knowledge of Apple products & technical knowledge is preferred
2. Has thorough knowledge of anti-static regulations
3. Understanding of effective teaching methodologies and tools
4. Proficient in MS Office & Apple applications & troubleshooting
5. BTech / BE / BSc /BCA in Computer Science is suitable
6. Should be able to do both Classroom and Online training
7. Should be able to travel across iCare locations (as needed)



  • bangalore, India Ample Full time

    D Title : Technical Trainer – Retail ServiceDescription : Train new hires and up-skill existing staff to enhance customer experience and improve Customer satisfaction at all levelsResponsibilities1. Monitor Course completion of schedule training calendar2. Identify areas of improvement, upskill techs and front desk executives based on performance scores3....


  • bangalore, India Ample Full time

    D Title : Technical Trainer – Retail ServiceDescription : Train new hires and up-skill existing staff to enhance customer experience and improve Customer satisfaction at all levelsResponsibilities 1. Monitor Course completion of schedule training calendar2. Identify areas of improvement, upskill techs and front desk executives based on performance scores3....


  • bangalore, India Ample Full time

    Looking for a AM - Training for Apple (Imagine)Job Location - Jakkur BangaloreRoles & Responsibility : Provide coaching and mentorship to trainers, ensuring they are equipped to deliver high-impact sessions.Well Versed with Apple Eco SystemEffectively lead and inspire a small team of trainers to deliver high-impact, goal-oriented training programs that drive...


  • bangalore, India Ample Full time

    Looking for a AM - Training for Apple (Imagine) Job Location - Jakkur Bangalore Roles & Responsibility : Provide coaching and mentorship to trainers, ensuring they are equipped to deliver high-impact sessions. Well Versed with Apple Eco System Effectively lead and inspire a small team of trainers to deliver high-impact, goal-oriented training programs that...


  • bangalore, India Ample Full time

    Looking for Merchandiser - Accessories for Bangalore Location (Jakkur Location) About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets...


  • bangalore, India Ample Full time

    Looking for Retail Coordinator - Accessories for Bangalore Location (Jakkur Location) About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail...


  • bangalore, India Ample Full time

    We are looking for Inside Sales Manager for B2B Team. (Location - Bangalore (Jakkur)About AmpleWith a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets...


  • bangalore, India Ample Full time

    About AmpleWith a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires.A trailblazer in IT retail, Ample...


  • bangalore, India Ample Full time

    About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires. A trailblazer in IT retail, Ample...


  • bangalore, India Ample Full time

    We are looking for Inside Sales Manager for B2B Team. (Location - Bangalore (Jakkur)About AmpleWith a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets...


  • bangalore, India Ample Full time

    We are looking for Inside Sales Manager for B2B Team. (Location - Bangalore (Jakkur) About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail...


  • bangalore, India Ample Full time

    Why Ample:We value our team members, and you can look forward to:Humane work environment with strong focus on people well - beingWork Culture that is growth oriented and funContinuous learning - on the job as well as through programs, and mentoringCompensation in line with the best in the industryAmple is a 28 year old organisation. What does it mean for...


  • bangalore, India Ample Full time

    Why Ample: We value our team members, and you can look forward to:Humane work environment with strong focus on people well - being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring Compensation in line with the best in the industry Ample is a 28 year old organisation. What does it mean...


  • bangalore, India Ample Full time

    Why Ample: We value our team members, and you can look forward to: Humane work environment with strong focus on people well - being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring Compensation in line with the best in the industry Ample is a 28 year old organisation. What does...


  • bangalore, India Ample Full time

    We are looking for a Technical Support Executive for Apple (imagine) store Location : Bangalore, Chennai & Kerala No. of Position : 5 per location About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the...


  • bangalore, India Ample Full time

    We are looking for a Technical Support Executive for Apple (imagine) storeLocation : Bangalore, Chennai & KeralaNo. of Position : 5 per locationAbout AmpleWith a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate...

  • Technical trainer

    2 weeks ago


    Bangalore, India Ample Full time

    D Title : Technical Trainer – Retail Service Description : Train new hires and up-skill existing staff to enhance customer experience and improve Customer satisfaction at all levels Responsibilities 1. Monitor Course completion of schedule training calendar 2. Identify areas of improvement, upskill techs and front desk executives based on...


  • bangalore, India Ample Designs Bengaluru Full time

    Company Description Ample Designs, based in Bengaluru, is a flourishing interior design firm dedicated to offering unique and competent spaces. With a team of young and dedicated designers, engineers, and dreamers, we bring together creativity and functionality through our designs. Our goal is to provide the best aesthetics and bespoke designs to create...


  • Bangalore, India Ample Full time

    We are looking for a Technical Support Executive for Apple (imagine) store Location : Bangalore, Chennai & Kerala No. of Position : 5 per location About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses...


  • bangalore, India Ample Full time

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability...